If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!
Essential Responsibilities:
- Use data warehousing and business intelligence tools to source, transform, analyze, and provide access to data to assist management in strategic decision making.
- Design, document, and implement dashboards, reports, and thresholds to monitor key performance indicators, provide insights, and identify notable trends.
- Collaborate with management to establish objectives, standards, and strategies for delivering updates and changes to reporting and analytical procedures.
- Identify and isolate emerging trends that will assist in making internal data driven decisions.
- Effectively test hypotheses and communicate results to internal stakeholders.
- Monitor, evaluate, and report on results from marketing campaigns and other acquisition or usage initiatives.
- (Weighted 20%) Data Warehousing & Business Intelligence Tools
- Proven knowledge & experience third-party analytics tools such as Tableau, Alteryx, and Snowflake
- Assess data sources and coordinate with other teams for required data sets
- (Weighted 20%) Develop Analytics Dashboards & Reporting (AD HOC & Scheduled)
- Ability to accept business requirements & development data analytics views
- Manage AD HOC & Scheduled Reporting based on business requirements
- (Weighted 20%) Card Services Strategy Team Support
- Support Card Strategy requests on product development
- AD HOC data requests from business cases / UAT and production issues
- (Weighted 20%) Card Services Operations Team Support
- Support Card Operation requests on operations systems
- AD HOC data requests / UAT and production issues
- (Weighted 20%) Card Services Compliance Team Support
- Support Card Compliance requests on compliance development
- AD HOC data requests from compliance concerns / research
Required Education & Experience (Knowledge, Skills, & Abilities):
- Bachelor’s Degree with 3 years’ minimum experience working in analytics, preferably in the financial services industry.
- OR Associate’s degree with 5 years minimum experience working in analytics, preferably in the financial services industry.
- Strong analytical, critical thinking, financial, and decision-making skills. Ability to take complex data sets and deliver concise recommendations.
- Technical knowledge and understanding of the debit and credit card infrastructure and payments landscape preferred.
- Advanced proficiency in technology applications such as Microsoft Office software products.
- Experience in the application of statistical methods, mathematical techniques, forecasting, and cost benefit analysis along with related analytical tools (JMP, SPSS, SQL, SAS, Power BI).
- Experience managing multiple priorities independently and/or in a team environment to achieve goals.
- Strong and effective communication skills, both written and verbal. Skilled at presenting findings and conclusions clearly and concisely.
Preferred Education & Experience (Knowledge, Skills, & Abilities):
- Experience working with third-party analytics tools such as Tableau, Alteryx, and Snowflake preferred.
Job Environment & Physical Requirements:
- Must be able to comprehend and carry out verbal and written instructions.
- Job requires a substantial amount of sitting.
- Must use hands and fingers to press keys on a computer keyboard to enter or retrieve information.
- Must use hands and fingers to press telephone keypad and lift telephone receiver.
- Must be able to comprehend phone calls.
- Must be able to lift 5 pounds.
SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
Disclaimer
State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.
