Sr. Client Manager, Commercial Risk

Accountabilities:

Lead the coordination of service delivery for large commercial accounts, ensuring high-quality client support and effective collaboration across internal teams.
Establish and maintain strong relationships with commercial insurance carriers, developing a thorough understanding of market conditions and underwriting requirements.
Conduct marketing activities for assigned large accounts, supporting the development of competitive insurance solutions tailored to client needs.
Develop initial insurance placement and renewal strategies in collaboration with relevant stakeholders.
Prepare risk maps and review existing risk assessments to identify exposures, evaluate insurance coverage, and recommend appropriate solutions.
Analyze complex commercial risk profiles and help clients make informed decisions regarding coverage and risk transfer strategies.
Manage special projects and contribute to initiatives that improve business performance, service quality, and operational efficiency.
Identify process gaps, discrepancies, and opportunities for improvement, escalating relevant issues to leadership when necessary.
Mentor and support new colleagues when requested, sharing technical expertise and best practices.
Perform all core responsibilities associated with commercial risk client management while maintaining strong client relationships and service standards.
Requirements:
At least 10 years of experience in commercial account management, with demonstrated proficiency in managing complex commercial insurance accounts.
Strong technical knowledge of commercial insurance products, general market conditions, and insurance carrier underwriting appetites.
Proven ability to assess complex risk exposures, evaluate existing insurance coverage, and develop appropriate recommendations for clients and prospects.
Experience coordinating insurance placements, renewals, carrier relationships, and service delivery for large accounts.
Excellent verbal and written communication skills, with the ability to present insurance strategies and recommendations clearly and effectively.
Strong client service, analytical, organizational, and problem-solving skills, combined with the ability to manage multiple priorities in a fast-paced environment.
A collaborative mindset and the ability to work effectively with cross-functional teams, internal specialists, and external insurance partners.
Intermediate to advanced proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, with the ability to learn additional software and business systems.
A bachelor's degree and progress toward a professional insurance designation are preferred but not required.
Must hold all insurance licenses required by the applicable state departments of insurance or be willing and able to obtain the necessary licenses within the first 90 days of employment.
Willingness to travel occasionally, as business needs require.
A commitment to professional integrity, continuous improvement, and a service-oriented approach to client and team relationships.
Benefits:
Work arrangement: Fully remote position open to candidates based in the United States.
Employment type: Full-time opportunity.
Professional development: Opportunities to deepen commercial insurance expertise, strengthen carrier relationships, and contribute to complex client engagements.
Career growth: Exposure to large commercial accounts, strategic insurance placement, renewal planning, and business improvement initiatives.
Collaborative environment: Work alongside experienced insurance professionals and cross-functional teams.
Mentorship opportunities: Share knowledge and support the development of colleagues.
Compensation: Salary details were not specified in the available job description.
Additional benefits: Specific healthcare coverage, retirement plans, paid time off, bonuses, and other perks were not detailed in the available job description and should be confirmed during the hiring process.