About the Job:
At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
The Red Hat Consulting team is looking for an Automation Senior Consultant to join us. The primary responsibility of the Automation Senior Consultant is to passionately balance hands-on technical excellence with leadership, client advisory, and strategic growth for Ansible automation projects. The main core objective is to drive high-quality, reliable, and scalable automation solutions. This action involves translating business needs into technical solutions and fostering client trust. This role contributes to the overall growth and maturity of the consulting business.
You won't be expected to know everything on day one, but your ability to learn new technology quickly will be essential. This is a remote based job that can be located anywhere in the United States, within close proximity to an airport. Successful applicants must reside in a state where Red Hat is registered to do business. This position requires the willingness to travel up to 20-30 weeks per year on average across North America.
What you will do:
Support customers in building enterprise approaches that are scalable, optimally managed, and adaptable to technological improvements using Red Hat technical solutions.
Continuously learn, grow, and adapt to new skills and technologies.
Design, create and deliver content that enables the broader Red Hat organization to sell (presales), service (consulting) and support (GSS) our cloud solutions at scale.
Participate in specific project workstreams, managing scope, timelines, and resources (including junior staff or client team members).
Contribute to the development of repeatable methodologies and tools designed to scale Red Hat’s services capabilities, promote repeatable customer engagements, and lower delivery risk.
Maintain a high utilization target and contribute to the scoping, engagement delivery, and solution execution for new business opportunities.
Travel frequently (20-30 weeks per year) to work alongside leading financial services, retail, telecommunications, and institutional customers.
What you will bring:
3+ years of experience with delivering an implementation as part of a project team based on an architectural design.
Demonstrated ability to contribute to a technical project, including collaborating on project timelines and maintaining project and technical documentation
Ability to understand stakeholder needs and set expectations regarding project timelines and scope of work.
Experience working collaboratively across diverse teams and stakeholders
Willingness to actively mentor and coach junior consultants and TDP members, which could include detailed code reviews and transferring critical technical and consulting knowledge.
Clearly communicate technical progress, risks, and ROI to both technical and non-technical business stakeholders, acting as a trusted advisor.
2+ years focused on cloud environments and their supporting infrastructures.
Strong background in consultative customer engagement demonstrating both verbal and written communications skills, including experience presenting or demoing solutions to customer teams.
The ability to self-study and quickly learn and put into practice new topics
Passion for Open Source, software, tooling, and automation.
Strong understanding of DevOps methodologies, tools and how they can be applied within an organization.
Thorough (advanced) working knowledge and hands-on experience with Ansible, as well as high-level familiarity with Chef, Puppet, Salt, Powershell and others in the space.
Intermediate level scripting (bash, python.)
Technical Skills:
Experience using and configuring Linux systems, and an understanding of configuration as code
Experience with scripting languages (YAML, Python, etc.)
Understanding of the advantages of automation in a complex environment
Experience using or configuring cloud technologies, including container management and/or orchestration
Desired Skills:
Previous exposure to or practical experience with Ansible Automation Platform is a plus for applicants.
Experience implementing CI/CD pipelines and other GitOps type behaviors.
Possess advanced level understanding of technologies related to core IT systems and concepts such as infrastructure, networking, storage and security.
Broad and deep technical experience with one or more virtualization and cloud technologies (e.g. OpenStack, RHEV, VMWare vSphere, Microsoft Hyper-V, Amazon AWS, Microsoft Azure).
Container management and orchestration tools.
Experience working in a QA role or working with ticketing systems or bug tracking tools.
Familiarity with security fundamentals at the infrastructure (including cloud/hypervisor) and operating system level.
After joining Red Hat, you will go through an intensive training program on advanced automation concepts, and Ansible Automation Platform components as it relates to automating IT technologies, DevOps, GitOps and how to seed deeper automation adoption with our customers. Here's how your skill set will evolve and what you'll learn during your first year in the role:
At 2 months, be prepared to join a project team by acquiring the following:
Fundamental understanding of scalable, secure, and maintainable automation solution design principles, including common integration patterns, error handling strategies, and basic infrastructure considerations.
Working knowledge and practical experience with Ansible Automation Platform, including supported architectures, core components, and common integrations.
Practical experience with our Services offerings and programs available.
Within 6 months, be ready to take an active role in participating in routine automation focused projects by attaining the following:
Ability to effectively map "as-is" business processes, identify pain points, and accurately document them, along with identifying automation opportunities and potential "to-be" automated processes.
Understanding of core consulting methodologies, including project lifecycle, client communication best practices, active listening, and contributing effectively in client workshops and meetings.
Understanding of how Red Hat’s technologies can drive innovation and foster transformation at large organizations.
Within 12 months, begin to demonstrate technical leadership for automation strategies by accomplishing the following:
Demonstrated ability to break down complex problems, analyze root causes, identify potential solutions, and propose reasoned recommendations for automation challenges.
Contributing lessons learned, best practices, and how-tos to our internal and external communities of practice.
Develop and standardize reusable practice assets (e.g., collections, preferred approaches, expedite delivery) to enhance the impact that is made on the customer driving more efficiency and creating a competitive edge.
Applying new technologies, frameworks, integrations or methodologies to Red Hat automation platforms.
Pay Transparency
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Benefits
● Comprehensive medical, dental, and vision coverage
● Flexible Spending Account - healthcare and dependent care
● Health Savings Account - high deductible medical plan
● Retirement 401(k) with employer match
● Paid time off and holidays
● Paid parental leave plans for all new parents
● Leave benefits including disability, paid family medical leave, and paid military leave
● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.