Sr Consultant, Individual and Small Group Product Portfolios

Who We Are

Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We’ve had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it’s at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work. 

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point32Health.

Job Summary

The Sr Consultant of the Individual and Small Group (ISG) Product Portfolio, Commercial Product Management is responsible, on behalf of the Vice President of Commercial Product Management and Innovation (CPMI), and the Director of Commercial Product Management, for the successful delivery of new products and programs via the coordinated management of multiple, complex, mandate and technology intensive cross-functional projects, their inter-dependencies, and risks, and in many cases, ongoing operations which are directed toward a common objective. This role works cross-functionally with 25+ business areas to outline strategies that enable the organization to develop and grow our product portfolio to meet the growing demands in our regional markets, remain price competitive, and continuously evolve the portfolio within the existing products. This role is responsible for helping to outline strategic direction for the product portfolio for the Individual and Small Group members and clients in all 3 regions where we serve this business. They will work closely with colleagues on the development of an annual product strategy aligned with membership, financial, and strategic goals in each region. They will also collaborate closely on the exchange and distribution strategies in each region/ market. The ISG Senior consultant will charter the product roadmap and partner with colleagues within the CPMI team to deliver those products to market. This role will engage internal and external stakeholders to ensure the overall implementation is well understood and operational readiness is achieved. This role will also set direction for members of the Commercial Product Management team, including supporting the department multi-year product roadmap as well as annual planning.

Job Description

Key Responsibilities/Duties

• Directs and manages all phases of the project strategy and management lifecycle for the most complex, high-risk projects for the organization and often include external vendors.
• Implements tools and methodologies for delivery teams to manage programs and projects including all aspects of the product lifecycle from feasibility to management out of the market.
• Evaluates the cost and feasibility of multiple options/alternatives to resolve project issues and make recommendations on those issues that best meet both project and corporate objectives.
• P and L, budgeting and financial management required to deliver aligned with the ISG line of business.
• Organizes teams across business and technology; develop relationships and communicate with all levels from individual contributors to executive leadership, facilitate and mediate between people and teams.
• Incorporates the organization's strategic direction to assess and communicate the impact of tasks, events, and initiatives on business teams and the broader organization. Proactively identifies conflicts, dependencies, and integration issues, and leads team members in analyzing and synthesizing highly complex challenges to drive effective solutions.
• Other projects and duties as assigned.

Qualifications – what you need to perform the job

Certification and Licensure

Education

• Required (minimum): Bachelor’s degree in project management or related field-business administration, management, finance, or engineering.
• Preferred: Master’s degree

Experience

• Required (minimum): 8-10 years of progressively responsible Product Management experience. Proven ability to complete complex high risk cross functional organizational projects.
• Preferred: 8-10 years of Health Care environment and product or program development and management

Skill Requirements

• Ability to thrive in a matrix-management, hands-on environment that demands a consultative approach and solutions that span multiple environments in a business area. Coach/mentor project managers and effectively lead in a matrixed environment.
• Significant initiative and autonomy, balanced with an ability to integrate information for informed action and against an understanding of proper timing and paths for escalating support requests of leadership.
• Strong negotiating, influencing, and advocacy skills, ability to lead others both internally and externally to ensure the success of the program.
• Demonstrate critical thinking.
• Influence project owner, sponsor, steering committee, and other appropriate senior management.
• Effectively manage difficult group dynamics to reach a positive outcome.
• Verbal and written skills, ability to facilitate planning and review sessions with senior management.
• High level presentation skills, including ability to interface and communicated changes to a broad range of internal and external contacts, as necessary. Ability to interact with confidence with external and Point32Health senior management.
• Ability to remove obstacles by anticipating the challenges ahead and prepare to take them on, set a course and overcome them.
• Identify risk out of the larger picture and plan accordingly.
• Identify and make decisions that serve the best interests of the organization.

Working Conditions and Additional Requirements (include special requirements, e.g., lifting, travel):

• Must be able to work under normal office conditions and work from home as required.
• Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
• May be required to work additional hours beyond standard work schedule.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.

Salary Range

$134,640.75 -$201,961.13

Compensation & Total Rewards Overview

The annual base salary range provided for this position represents a range of salaries for this role and similar roles across the organization.  The actual salary for this position will be determined by several factors, including the scope and complexity of the role; the skills, education, training, credentials, and experience of the candidate; as well as internal equity. As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company’s sole discretion, consistent with the law.

Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:

• Medical, dental and vision coverage

• Retirement plans

• Paid time off

• Employer-paid life and disability insurance with additional buy-up coverage options

• Tuition program

• Well-being benefits

• Full suite of benefits to support career development, individual & family health, and financial health

For more details on our total rewards programs, visit https://www.point32health.org/careers/benefits/

We welcome all
All applicants are welcome and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Scam Alert: Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact TA_operations@point32health.org