Responsible for monitoring, maintaining, and troubleshooting building automation systems (BAS), HVAC systems, electrical, plumbing, and other critical infrastructure within a facility. This role ensures optimal operation of facility systems, responds to alarms and emergencies, and coordinates with maintenance teams to resolve issues efficiently.
Job Responsibilities:
- Monitor daily operation of building systems, (e.g., HVAC, electrical, mechanical equipment).
- Conduct regular facility inspections and risk assessments to identify potential issues.
- Troubleshoot, diagnose, and coordinate repairs for more complex equipment failures; Ensure critical infrastructure, remains operational at all times.
- Coordinate with external contractors and vendors for repairs, inspections, and facility upgrades.
- Assign maintenance tasks, set priorities, and ensure timely completion of work orders.
- Provide support to resolve problems, emergencies and other matters affecting the building automation systems; suspend activities when undue risk to health, safety, or the environment is identified.
- Provide recommendation on equipment/systems operation and modification for energy conservation, efficiency, and reliability.
- Review designs and perform project management responsibilities for building automation systems modifications, additions, and expansions.
- Improve technical expertise from the Lead technician and supervisor.
- Guide and train early career team members (junior technicians) on tasks related to own area.
- Perform other duties as assigned to meet the goals and objectives of the department and institution.
- Maintain regular and predictable attendance.
Minimum Education and/or Training:
- High school diploma/ GED required.
- Associate’s Degree in heating, air conditioning and refrigeration technology, electronic technology, pneumatic controls, information technology, or related field, preferred.
Minimum Experience:
- 6+ years of relevant experience.
- Strong experience with facilities management, technical maintenance or customer service.
- Strong experience with repair and maintenance of facilities related equipment.
- Strong experience in a campus/ multi-building or single, multi-story building environment, preferred
- Basic proficiency in MS software and end-user proficiency in CMMS software.
- Some experience with computer maintenance management systems (CMMS)s, preferred.
- Some experience with building automation systems (BAS)s (e.g., Metasys); Good understanding of applicable building systems (e.g., steam, chilled water, compressed gases, heat exchangers, HVAC).
- Proficient with campus building occupants, contractors, and consultants.
- Understanding of workplace safety, regulations, and environmental compliance.
- Proficient in one or more Building Automation Systems (e.g., JCI) and communication protocols (e.g., BACnet, LON, Modbus).
- Experience analyzing HVAC control sequences and providing solutions for difficult technical problems.
- Understanding of heat transfer, fluid flow and the application of mechanical devices used for delivery of ventilation, steam, chilled water, hot water, and humidification.
Licensure, Registration and/or Certification Required by SJCRH Only:
- First-Class Steam & Refrigeration Operating Engineer’s License must be obtained within three years of hire.
Special Skills, Knowledge and Abilities:
- Ability to understand and adapt to changing priorities. Skills in structured problem-solving and openness to learning new approaches to execution.
- Demonstrates strong knowledge/skills within area on a consistent basis to solve complex problems independently
- Evaluates situations quickly, foresees problems and selects effective solutions; modifies approach if appropriate. Pilots new approaches with a curious and open mind. Seeks out new improvements and opportunities.
- Skills in clear and effective communication (written and verbal) and timely exchange of information with relevant stakeholders for work outcomes.
- Inquires effectively to understand underlying needs/issues and provide relevant responses. Presents technical information/reports in a simple and concise manner. Engages with critical stakeholders to keep them abreast of updates and understand changes in plans if any.
- Skills in planning, prioritizing, and organizing work well. Ability to deliver under tight timelines with focus on quality and efficiency.
- Plans well in advance with awareness of critical milestones/objectives and own scope of delivery. Anticipates potential resource requirements or roadblocks, and identifies alternatives. Thinks through competing priorities and sets realistic targets, builds in reviews, and monitors progress to ensure quality and timeliness.
- Ability to deliver courteous, empathetic, and professional service while effectively resolving customer needs and issues. Skills in anticipating needs, building trust, and maintaining composure under pressure to enhance overall customer experience.
- Is able to apply knowledge/skills within own area to deliver tasks with limited guidance
- Handles customer requests with patience and professionalism; Demonstrates empathy while staying composed during disruptions. Resolves customer issues quickly and efficiently; Explores creative and well-researched solutions for customer needs. Prioritizes responses to customer queries while maintaining a polite and supportive tone.
- Knowledge and skills in providing services to support the safe, efficient and cost effective functioning of facilities (e.g. office, lab, hospital premises/ building). Knowledge of facilities infrastructure, systems, compliance and codes (e.g., CAHO, FDA, USDA, OSHA) and ability to lift heavy goods as needed.
- Good knowledge of standards, guidelines and regulations pertaining to facility operations and maintenance. Performs a wide variety of duties in support of operations and maintenance of facilities. Demonstrates physical fitness and is able to work in a stressful environment.
Physical Demands and Working Conditions:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
- The employee frequently is required to talk or hear and taste or smell.
- The employee must frequently lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, and outside weather conditions.
- The employee is occasionally exposed to high, precarious places; toxic or caustic chemicals; risk of electrical shock; and vibration.
- The noise level in the work environment is usually loud.
- An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job.
- The employee must move about the work space to access work surface and shelves, cabinets, drawers, and equipment that are at, below or above the work surface.
- Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time as business needs dictate.
- This job description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.
- The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.
Compensation
In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $34.00 - $61.00 per hour for the role of Sr Controls Engineer.
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