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Lehi, Utah, United States
Hybrid
Happen Bank (formerly LendingClub) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community. Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.
Manage risk through controls surrounding credit bureau reporting and disputes; meet and exceed strategic objectives by providing expert analysis to support risk frameworks
Serve as primary point of contact to Technical teams supporting Metro2 reporting; translate business requirements into technical specifications in partnership with data engineers and project managers
Plan and direct projects in accordance with project timelines; manage competing priorities and deliverables
Think creatively, investigate data environments, and work with internal and external partners to standardize and innovate practices for oversight, testing, and management of reported account data
Utilize quantitative and empirical analysis to surface emerging issues and advise the Credit Reporting Team accordingly
Implement effective procedures and controls to mitigate risk across the credit bureau reporting lifecycle
Manage testing libraries and documentation in alignment with operating procedures and business requirements
Ensure full compliance with company policies, prevailing regulations (including FCRA), and industry standards (CDIA Metro2/CRRG)
Support operational evaluations and audits; identify gaps and implement corrective actions
7+ years of progressive experience in credit bureau reporting, data quality, analytics, or risk/controls within banking, financial services, or fintech
Demonstrated experience with the CDIA CRRG/Metro2 format for reporting data to the credit bureaus
Experience with industry-specific testing tools (e.g., Data Quality Scanner, DataARC 360), systems of Record (e.g., SHAW) and Metro2 data files/copybooks
Demonstrated ability to build and manage test case libraries and documentation aligned to business requirements and operating procedures
Experience managing KRI/KPI reporting packages, controls testing, and risk/issue management programs
Familiarity with change management processes, version control, and procedures for tracking data and code changes
Experience working with data engineers, project managers, and technical teams to translate business requirements to technical specifications
Excellent verbal and written communication skills with strong presentation capabilities to senior leadership
Strong attention to detail with willingness to credibly challenge data and produced metrics
Results-oriented with the ability to manage multiple priorities in a fast-paced environment
Work Location
Lehi, Utah
The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. Happen Bank offers relocation, based on actual job level.
Time Zone Requirements
Primarily MT
Travel Requirements
Monthly/quarterly/as needed travel to Happen Bank offices and/or other locations, as needed.
Compensation
The target base salary range for this position is 100,000-120,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of Happen Bank's Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
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Happen Bank is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@happen.com.
Notice on AI Tool Use
For select roles and locations, candidate interviews may be recorded, transcribed and summarized by tools such as artificial intelligence (AI) to assist our hiring managers with the application process.
You will have the opportunity to opt out of recording, transcription, and summarization prior to any scheduled interviews. We will not discriminate against you if you choose to opt out.
During the interview, we will collect the following categories of personal information from or about you: contact information, identifiers, professional and employment-related information, sensory information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment.
We will only share your interview, transcription, or summary with persons whose expertise or technology is necessary to process your application, evaluate your fitness for a position, and administer or support the tool. We will not sell your personal information or disclose it to any third party for their marketing purposes. For more information about how we will handle your personal information, please refer to our Privacy Disclosure.
We will delete any recording of your interview promptly but in no event later than 30 days after making a hiring decision.
