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Greater London, England, United Kingdom
Hybrid
Globality is the autonomous sourcing platform to manage the entire intake to award process.
At Globality, we build agentic technology that transforms how global enterprises source goods and services — autonomously, at scale, and without the inefficiencies that have defined procurement for decades. Our platform interprets purchase intent, generates sourcing materials, evaluates suppliers, and executes negotiation strategies without manual intervention.
The Role
Globality is looking for a Sr. Customer Value Manager to own a portfolio of enterprise client relationships (typically Fortune 500 and Global 2000 corporations) and to build and lead a team of Customer Success professionals in EMEA. This is a player / coach role. You will carry your own strategic accounts while setting the standard for how the team proves and grows customer value. You will own expansion goals for your region and build the processes and customer community that scale value across EMEA.
Your mandate is measurable value realization. You will define success with each client, quantify the savings, cycle-time improvement, and spend under management that Glo delivers, present those outcomes to executive sponsors, and use that proof to identify expansion opportunities. You will be accountable for the results of both your own portfolio and your team's.
Drive value and expansion
Support adoption and advise as a hands-on partner
Lead and coach the team
Build the EMEA customer community
Why Globality
The opportunity is enormous. Enterprise procurement is one of the last major business functions to be transformed by AI. We're not optimizing at the margins — we're fundamentally rethinking how trillions of dollars get spent.
The team is world-class. Our leadership team brings decades of experience from leading global enterprises, and our culture is built for people who want real ownership, not titles.
You'll have real impact. This isn't a role where you execute someone else's playbook. You'll shape the strategy, build the programs, and see the direct business impact of your work.
We work together — literally. We’re in the London office four days a week because the best ideas—and the fastest decisions—happen face to face. One day is yours to work wherever you’re most effective.
We are an equal opportunity employer. We believe diversity makes our team better and that discrimination based on race, gender, or anything else is self-defeating. Keeping your data safe is important to us. Any information provided will be processed by Globality in compliance with applicable data privacy laws and regulations, including, but not limited to, the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act of 2018 (CCPA). For any questions you may have in this regard, please contact HR@globality.com.
