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Charlotte, North Carolina, United States
Remote only
This role will be remote and requires residence in either North Carolina or South Carolina.
The Sr. Client Solutions Advisor (CSA) plays a critical role in serving as a trusted partner to Optiv’s clients. By combining advanced business and security practitioner knowledge, the CSA designs security solutions using some of the most advanced security services and technologies to achieve highly defensible and scalable security programs to align with the clients’ security initiatives. The CSA has extensive real-world knowledge and can design pragmatic network security solutions tailored to each client’s unique environment and provide our clients and sellers with consistent security expertise on all sales opportunities. In partnership with domain specialist and experts, the CSA will drive thought leadership and inspired cyber security solutions powered by our ecosystem of people, products, and partners.
How you'll make an impact
Actively participate in the Field Center of Excellence and position Optiv services and our key Network Security technology partners and their products to deliver value to clients.
Drive the generation services and technologies business to meet or exceed quarterly and annual quota objectives in partnership with the account and domain teams. Follows the Optiv Standardize Sales Operating Processes (SOPs) to achieve consistent success.
Maintain advanced knowledge of the client’s security environment, business operations, security needs, and risk appetite. Identify a their security concerns and how they correlate to Optiv’s strategic solutions across the assigned domain and holistic cyber security programs.
Identify cross-sell and upsell opportunities across clients and Optiv's partner relationships. Qualify lead and partner with internal colleagues to determine scope, proposal management, and follow through to closure. Participate in sales opportunities across Optiv's entire portfolio.
Clearly articulate how the necessary elements of the Optiv technology and services portfolio meet the specific needs of the client stakeholders at a senior leadership level.
Stay abreast of industry trends, news, and maintain a broad understanding of the security landscape to facilitate thought leadership, support, analysis, and guidance to clients and internal Optiv groups.
Collaborate with service delivery to ensure the team has necessary supporting domain specialty materials that presents a consistent and comprehensive approach.
Effectively work with multiple client personas across the security leadership team, as well as other relevant personas to develop security strategy and define roadmaps to execute on security strategy aligned business goals, budgetary spend, and metrics based on return of investment.
Maintain advisory relationships with key stakeholders at clients by facilitating thought leadership, support, information, and guidance in conjunction with sales partners.
Maintain strong working relationships with relevant Optiv technology partners, based on client spend, and Optiv focus.
Identify and position Network Security platforms (e.g., Cisco, Palo Alto, Cloudflare, Zscaler and Wiz) and Optiv’s managed services around the network security practice to drive complete security programs and meet client objectives across technology and services including:
Drive new discussions by leveraging peer and industry network contacts
Perform requirements gathering analysis, and technology selection criteria
Acting as the subject matter expert (SME) for enterprise network security solutions, guiding clients through the design, optimization, and policy automation of Next-Gen Firewalls, microsegmentation, and secure perimeter / Zero Trust architectures
Drive cross-organizationalCoordinatingcoordinating demonstrations and security technology evaluations
Interface and partner with the internal Optiv teams, particularly service delivery liaisons, to align client expectations with the entire Optiv solution portfolio to ensure service delivery excellence and client satisfaction.
Identify new and emerging technologies for internal enablement and exposure to clients.
Promotes Optiv’s portfolio and security awareness at speaking events, partner events, and leveraging social media. Builds a reputation as trusted advisor with clients, partners, peers and cyber community resulting in an influential network of contacts.
Listen for client feedback and continually share with internal teams to evaluate and cultivate continuous improvement.
Participate in account planning, forecasting, and pipeline management activities.
Participate in managing and prioritizing the proposal process to create business proposals, contracts, and respond to RFI/RFP’s
Actively pursue personal development by maintaining and obtaining technical capabilities, soft skills, and security specific knowledge through formal education, certification, and other avenues.
Advance sales techniques; makes connections, facilitates meetings, reads the room, asks probing questions, overcomes objections, gains trust, maintains composure under pressure, positions solutions, and assist in finalization of sale.
What we’re looking for
BS/BA or equivalent and applicable work experience.
Minimum of eight (8) years in an information security role, preferably as a consulting advisor, architect, or engineer, with at least 3 years specifically focused on Network Security solutions.
Highly motivated self-starter that does not require day-to-day management.
Ability to work in a highly adaptable and nimble team environment with responsive communication.
Thorough understanding of the current threat landscape, vulnerabilities, and defensive controls.
Strong business and technical acumen and ability to lead technology focused discussions.
Strong presentation, written, and oral communication skills to clients, including whiteboard sessions and other presentation mechanisms.
Strong attention to detail for reviewing statements of work (SOWs), quotes, and client deliverables.
Maintains broad security related knowledge and continuously expands their expertise in other domains across the portfolio.
Vendor specific certification(s) focused primarily on specialty.
CISSP, GIAC, CISA, CISM, CCSP or other relevant professional cybersecurity certifications.
Experience speaking and evangelizing technology vision at events.
Previous experience leading an information security function or program.
Organizational membership and participation in chapter meetings such as ISACA, ISSA, etc.
Up to 40% travel requires within the states listed.
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What you can expect from Optiv
A company committed to our inclusive value through our Employee Resource Groups
Work/life balance
Professional training resources
Creative problem-solving and the ability to tackle unique, complex projects
Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
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