Company Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
The PPE (Payments, Protection & Experience) Fraud team plays a critical role in protecting Coupang customers, sellers, and the business from fraudulent activities while maintaining a seamless customer experience. By leveraging data, analytics, and scalable data solutions, the team identifies fraud patterns, measures risk, and enables data-driven decision-making across Fraud Operations, Product, Engineering, and Risk stakeholders.
This role combines strong business analytics capabilities with data engineering expertise. The position focuses on designing scalable data solutions, building and maintaining robust data pipelines, and delivering actionable insights that drive fraud prevention strategies and operational excellence. The ideal candidate is equally comfortable translating fraud-related business requirements into data solutions and developing reliable, efficient backend data systems that support risk management and fraud detection.
What You Will Do
- Business Partnership & Solution Design
- Collaborate closely with Fraud Operations, Risk, Product, and Engineering teams to translate business requirements into data models, pipelines, dashboards, and analytical solutions.
- Conduct deep-dive analyses to identify fraud patterns, loss drivers, operational inefficiencies, and emerging risk trends.
- Partner with cross-functional stakeholders on strategic initiatives to investigate, prevent, and mitigate fraud-related challenges.
- Develop fraud performance metrics and reporting frameworks to measure the effectiveness of fraud detection and prevention efforts.
- Data Engineering & Pipeline Development
- Design, build, and maintain scalable ETL/ELT pipelines and datasets supporting fraud analytics, investigations, and risk decisioning.
- Develop new data ingestion pipelines, including integrations with internal and external data sources using Python.
- Ensure reliability of fraud data systems by monitoring pipelines, troubleshooting failures, and maintaining business-critical datasets.
- Data Quality & Governance
- Implement robust data quality monitoring and validation frameworks to ensure accuracy and consistency of fraud-related reporting.
- Maintain and enhance core fraud and risk datasets to support operational and strategic decision-making.
- Manage data lineage documentation and establish clear visibility into data sources, transformations, and downstream usage.
- Performance Optimization
- Optimize data processing workflows and warehouse performance through advanced SQL tuning and query optimization.
- Continuously improve existing datasets, data infrastructure, and reporting tools to increase scalability, efficiency, and cost-effectiveness.
- Identify automation opportunities to reduce manual processes and improve operational productivity.
- Scalable Analytics Enablement
- Build self-service dashboards and scalable reporting solutions that empower stakeholders to monitor fraud performance and key risk indicators.
- Enable faster and more effective decision-making through automated reporting and analytical frameworks.
- Support experimentation and measurement initiatives to evaluate fraud controls, policy changes, and product enhancements.
- Continuous Improvement
- Stay current with industry best practices, fraud detection methodologies, and emerging data technologies.
- Proactively identify opportunities to strengthen fraud analytics capabilities, data infrastructure, and risk management processes.
Basic Qualifications
- 5+ years of experience in Data Analytics, Fraud Analytics, Risk Analytics, Data Engineering, or related quantitative fields.
- Strong analytical and problem-solving skills with the ability to translate complex fraud and business challenges into actionable insights.
- Advanced SQL skills
- Experience building and maintaining ETL/ELT pipelines, data models, dashboards, and scalable reporting solutions.
- Excellent stakeholder management and communication skills, with the ability to effectively convey technical concepts and analytical findings to both technical and non-technical audiences.
전형 절차 및 안내 사항
- 전형절차
- 서류전형 - 전화면접 - 대면(화상)면접 – 최종 합격
- 전형절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다.
- 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다.
- 참고사항
- 본 공고는 모집 완료 시 조기 마감될 수 있습니다.
- 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다.
- 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다.
- 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다.
- 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다.
개인정보 처리방침
서류 반환 정책
- 본 고지는 『채용절차의공정화에관한법률』 제11조제6항에 따른 것 입니다.
- 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
- 위2항 본문에 따라 채용 서류 반환 청구를 하는 구직자는 채용 서류 반환 청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제 3 호 서식]를 작성하여 이메일 (recruitingops@coupang.com) 로 제출하면, 제출이 확인된 날로부터 14 일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.
- 당사는 위2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180 일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다.
- 단, 위 1항 내지 4항의 내용은 대한민국의 노동 관계 법령이 적용되는 경우에만 적용됩니다. 그 이외의 경우에는 적용되지 않습니다.
