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Pune, Maharashtra, India
Onsite
Job Summary
Role SummaryJob Description
Key Responsibilities
1. Platform Ownership & Reliability
Own integration platforms end-to-end – architecture awareness, configuration, reliability, security, lifecycle and roadmap alignment.
Monitor platform health, message processing, API traffic, error rates, latency, throughput and connectivity to ensure SLA and availability commitments.
Lead incident triage, troubleshooting, root cause analysis, problem management and preventive action closure for production issues.
Drive change, release readiness, planned maintenance, upgrades, patching and post-deployment validation with minimal business disruption.
Strengthen resiliency through capacity management, performance tuning, disaster recovery testing and operational risk reduction.
Participate in on-call rotation for critical production issues and planned maintenance windows.
2. Interface & API Design and Development (Modernization)
Design, develop, test and deploy new interfaces, iFlows, APIs and event-driven flows on SAP Integration Suite, WSO2 API Manager, Azure APIM and Advanced Event Mesh.
Translate business and functional requirements into integration designs – interface specifications, mapping documents, error handling, retry, security and monitoring patterns.
Lead the redesign and migration of SAP PI/PO interfaces to SAP Integration Suite, including re-platforming, re-testing, cutover planning and hypercare.
Apply API-first and event-driven design principles – RESTful API design, OpenAPI specifications, versioning, reusable policies, throttling, and publish/subscribe patterns.
Contribute to reference architectures, design patterns, reusable templates and integration standards adopted across the team.
Participate in design reviews, effort estimation, solution walkthroughs and technical decision-making with architects and application teams.
3. SAP Integration Suite & SAP PI/PO
Build and support SAP Integration Suite / SAP CPI iFlows, Cloud Connector, Open Connectors, API Management and related connectivity components.
Develop and troubleshoot SAP PI/PO interfaces across IDOC, RFC, BAPI, SOAP, REST, Proxy, File, SFTP, HTTP and OData based integrations.
Analyse integration failures, mapping and adapter issues, certificates, authentication, connectivity and performance bottlenecks.
Partner with SAP application, Basis, infrastructure, cloud and security teams during design, implementation and incident resolution.
4. API Management & Event-Driven Platforms
Own WSO2 API Manager and Azure API Management from a design, configuration, administration and governance perspective.
Configure and enhance API gateway policies, throttling, certificates, access control, routing and identity integrations.
Design and administer Advanced Event Mesh objects – queues, topics, subscriptions, broker connectivity and messaging flows.
Guide application teams through API onboarding, design consultation, operational readiness and production support.
5. Governance, Security & Compliance
Manage environment configuration, user access, role management, certificates, keys, tenant settings and platform-level security controls.
Support vulnerability remediation, lifecycle management, ITGC/SOX and audit requirements for integration platforms.
Ensure new and migrated integrations meet design, security, resiliency, monitoring and supportability standards before go-live.
Develop and maintain design documents, SOPs, runbooks, playbooks, knowledge articles and escalation models.
6. Observability, Automation & Continuous Improvement
Build and enhance monitoring, logging, alerting and dashboards using SAP monitoring tools, Splunk, Datadog, Elastic, Grafana and Azure Monitor.
Use operational data to identify recurring issues, service degradation, capacity trends and modernization opportunities.
Drive automation and CI/CD adoption for build, deployment, validation, reporting and repetitive support activities.
Apply AI-assisted engineering and operations concepts for log analysis, anomaly detection, alert correlation and productivity gains.
7. Collaboration, Mentoring & Communication
Collaborate with application teams, architecture, Basis, CloudOps, ServerOps, security, vendors and business stakeholders.
Provide technical guidance and mentoring to junior engineers and lead knowledge sharing across the run team.
Communicate designs, issues, risks, status and RCA findings clearly to technical and non-technical audiences.
Demonstrate ownership, accountability and a delivery mindset in complex, high-availability enterprise environments.
Required Qualifications
8+ years of overall IT experience in enterprise integration, middleware, API management or integration platform engineering.
5+ years of hands-on experience designing, developing and supporting integration interfaces and APIs in a high-availability enterprise environment.
Strong hands-on experience with SAP Integration Suite / SAP CPI and SAP PI/PO, including interface design, development and troubleshooting.
Working knowledge of API management and event-driven platforms such as WSO2, Azure APIM and Solace / Advanced Event Mesh.
Experience with incident, problem, change and release processes, performance tuning and platform governance.
Strong analytical, design, troubleshooting, documentation and stakeholder coordination skills.
Preferred Qualifications
SAP Integration Suite, SAP PI/PO or SAP Cloud Platform Integration certification.
Solace / Advanced Event Mesh, Azure or WSO2 / API Management related certifications.
Hands-on experience migrating SAP PI/PO interfaces to SAP Integration Suite or comparable cloud integration platforms.
Experience with API modernization, microservices integration, Groovy/Java scripting, XSLT and message mapping.
Experience with disaster recovery exercises, resiliency testing and high-availability operations.
Exposure to DevOps, SRE, ITIL, Agile, JIRA, Confluence, infrastructure-as-code and automation frameworks.
Click here to learn more about a career in IT at Medline!
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.