At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Human Resources
Job Sub Function:
Learning & Instructional Design
Job Category:
Professional
All Job Posting Locations:
Titusville, New Jersey, United States of America
Job Description:
We have a pre-identified candidate for this role. However, other qualified candidates will be considered on case-by-case basis.
Role Scope
Lead enterprise adoption of the New Frontier ecosystem and future Marketing Excellence capabilities by connecting business strategy, marketer needs, technology teams, and capability-building efforts. This leader will ensure that investments in AI-powered marketing tools translate into measurable business impact, improved marketing effectiveness, and accelerated marketer productivity.
Key responsibilities
Strategic leadership
- Define and lead the enterprise strategy for adoption of New Frontier capabilities.
- Translate business objectives into capability roadmaps, adoption plans, and clear priorities.
- Partner with senior commercial leaders to ensure solutions address meaningful marketer and business needs.
- Establish success measures tied to marketer productivity, capability growth, adoption, and business outcomes.
Voice of the business
- Create formal mechanisms to gather input from marketers, brand teams, and commercial leaders.
- Serve as the primary advocate for marketer needs with technology and product teams.
- Prioritize enhancements and improvements based on business value and user experience.
- Ensure marketers influence future product development and workflow design.
Marketing AI transformation
- Lead the organizational shift toward AI-enabled marketing.
- Help marketers evolve from traditional planning and agency management toward AI-assisted strategy, content creation, and execution.
- Establish practical standards and leading practices for human and AI collaboration.
- Identify opportunities to automate lower-value work and create more capacity for strategic thinking.
Capability building
- Define the capability strategy for the future marketer, including AI fluency and core marketing competencies.
- Oversee learning journeys, certifications, playbooks, office hours, coaching, and communities of practice.
- Ensure capability programs align with the Marketing Excellence framework and future workforce needs.
- Build manager and leader readiness so new skills are reinforced through day-to-day work.
Change management and adoption
- Develop and execute an enterprise adoption and change plan.
- Lead stakeholder engagement and targeted communications for executives, people leaders, and marketers.
- Monitor adoption health, identify barriers, and coordinate interventions.
- Create feedback loops that support continuous learning and system improvement.
Governance and operating model
- Establish governance across technology teams, business stakeholders, and leadership forums.
- Lead cross-functional steering and decision forums.
- Clarify decision rights, ownership, escalation paths, and accountability.
- Create repeatable processes for prioritization, issue resolution, and continuous improvement.
Measurement and analytics
- Define and monitor measures for adoption, utilization, capability growth, time savings, content effectiveness, and business impact.
- Use insights to refine the experience, target support, and improve value realization.
- Report progress, risks, decisions, and recommended actions to senior leadership.
Candidate profile
Required experience
- 15+ years of progressive leadership experience across commercial, marketing, strategy, transformation, digital, or capability development.
- Deep understanding of pharmaceutical or similarly complex, regulated marketing environments.
- Experience leading large-scale business transformation and organizational change.
- Experience driving adoption of digital, data, or AI-enabled solutions.
- Demonstrated ability to influence senior leaders and align stakeholders without relying on direct authority.
Preferred experience
- Brand or portfolio marketing
- Digital or AI transformation
- Capability building and adult learning
- Change management and adoption
- Cross-functional governance
Critical capabilities
Business acumen: Understands how marketing choices, capabilities, and workflows translate into brand and business performance.
Strategic thinking: Connects enterprise strategy, technology investment, talent, and execution.
Marketing expertise: Brings strong grounding in insights, segmentation, positioning, messaging, content, omnichannel engagement, and measurement.
AI fluency: Understands how AI can improve marketing decisions, workflows, productivity, and content development.
Transformation leadership: Creates clarity in ambiguity and mobilizes an organization through significant change.
Influence and collaboration: Builds alignment across senior leaders, technical teams, marketers, and enabling functions.
Capability building: Turns new tools and expectations into practical skills, habits, reinforcement, and measurable proficiency.
Required Skills:
Preferred Skills:
Business Savvy, Coaching, Critical Thinking, Cross-Functional Collaboration, Cultural Competence, Efficiency Analysis, Facilitation, HR Strategic Management, Instructional Design, Instructional Development, Learning and Development (L&D), Learning Culture, Program Management, Relationship Building, Talent Management, Training Delivery Methods, Training Needs Analysis (TNA)
The anticipated base pay range for this position is :
$178,000.00 - $307,050.00
Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
