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Palo Alto, California, United States
Onsite
Not Available
Uniphore is the Business AI company. Our sovereign, composable and secure AI platform connects enterprise data, fine-tunes AI models and deploys agentic AI across the enterprise. We empower every worker to boost productivity and help businesses grow faster, operate smarter and reduce costs. Trusted by more than 2,000 businesses globally, and recognized on the Deloitte Fast 500, Uniphore delivers on the promise of AI as a transformative force for business.
Job Description:
Why This Role
Uniphore is at an inflection point. The platform is mature, the market is moving, and enterprise customers are ready to deploy agentic AI at scale but only with a delivery partner who can meet them where they are, not hand them a playbook and walk away.
The Regional Delivery Leader for America West is not a project manager with an impressive title. This is the person who defines what great AI delivery looks like in the field, who builds the embedded delivery capability, earns trust at the C-suite, and turns early deployments into long-term platform adoption.
If you have built Forward Deployed Engineering teams, lived inside enterprise transformation programs, and understand that it’s a new delivery reality - this role was designed for you.
The Role
As Regional Delivery Leader, you own delivery success and business performance across America West, one of Uniphore’s four global regions. You are accountable for how the region performs: commercially, operationally, and in terms of customer outcomes.
You partner with Sales before the contract is signed and remain the senior delivery authority through go-live and beyond. You build the team, govern the portfolio, and set the standard for how Uniphore delivers, not through oversight alone, but through the credibility you bring into every room.
At the center of your delivery model is the Forward Deployed Engineering (FDE) capability: a team of embedded technical and business practitioners who work inside customer environments, accelerating adoption and compressing time-to-value in ways traditional PS models cannot.
What You Will Do
Build and Lead the FDE Team
This is your most important mandate. The FDE model is how Uniphore delivers differentiated, embedded value — and you will build it in the West from the ground up.
Own the Sales Partnership
Drive Customer Outcomes
Govern the Regional Portfolio
What Success Looks Like — Year One
What We Are Looking For
Hiring Range: $220,000 – $291,000 OTE — for Primary Location Palo Alto, CA
The specific rate will depend on the successful candidate's qualifications and prior experience.
In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.
Hiring Pay Range:
$232,900 - $291,100
Benefits:
In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.
Location preference:
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
