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Dallas-Coppell/Vari, United States of America
Remote only
CLOUD PLATFORM STRATEGY & ENGINEERING
Define and execute the multi-cloud platform strategy across Azure and GCP, ensuring architectural consistency, security, and scalability.
Lead the design and evolution of shared platform services — networking, identity, compute, storage, and observability — as self-service capabilities for product engineering teams.
Own the API gateway and service mesh layer (Istio), enabling secure, observable, and resilient service-to-service communication across the platform.
Evaluate emerging cloud-native technologies and make build-vs-buy decisions that balance innovation with operational sustainability.
Partner with Security, Architecture, and Compliance teams to embed governance and policy-as-code into every layer of the platform.
CONTINUOUS DELIVERY & DEVELOPER EXPERIENCE
Own and evolve the enterprise Continuous Delivery Platform built on Kubernetes, enabling teams to build, test, ship, and schedule workloads reliably.
Drive adoption of modern CI/CD pipelines, container orchestration, GitOps workflows, and progressive delivery practices (canary, blue-green, feature flags).
Champion developer experience (DevEx) as a first-class product — reducing friction from code commit to production through self-service tooling, golden paths, and internal developer portals.
Establish and track platform adoption metrics (deployment frequency, lead time, change failure rate, MTTR) aligned with DORA benchmarks.
INFRASTRUCTURE AUTOMATION & DEVOPS EXCELLENCE
Lead the infrastructure-as-code practice using Terraform, ensuring all cloud resources are provisioned, versioned, and managed through automated, repeatable pipelines.
Drive the DevOps culture and toolchain strategy — standardizing on modern practices for configuration management, secrets management, service mesh, and policy enforcement.
Build and maintain reusable Terraform modules, landing zones, and account/project vending solutions that accelerate onboarding of new workloads and teams.
Ensure infrastructure changes flow through the same CI/CD rigor as application code, with automated testing, drift detection, and compliance checks.
OBSERVABILITY, MONITORING & EVENT STREAMING
Define and own the enterprise observability strategy — ensuring comprehensive monitoring, logging, tracing, and alerting across all platform services and application workloads.
Lead the implementation and standardization of monitoring toolchains (e.g., Prometheus, Grafana, Datadog, Azure Monitor, Google Cloud Operations Suite) to provide real-time visibility into system health and performance.
Own the platform's event streaming and messaging infrastructure built on Apache Kafka, enabling reliable, high-throughput, real-time data pipelines across the organization.
Establish SLIs, SLOs, and error budgets as the foundation for reliability decisions, partnering with product engineering teams to drive a culture of proactive incident prevention.
Ensure distributed tracing and service dependency mapping are in place across the Istio service mesh, enabling rapid root cause analysis during incidents.
API GATEWAY & SERVICE MESH MANAGEMENT
Lead the strategy and operations of the Istio service mesh and API gateway layer, providing traffic management, mutual TLS, rate limiting, and fine-grained access control across microservices.
Define and enforce API lifecycle management standards — versioning, deprecation policies, schema governance, and developer documentation.
Partner with application teams to optimize service-to-service communication patterns, latency, and resilience through circuit breaking, retries, and intelligent routing.
Ensure API gateway and mesh configurations are managed as code, fully integrated into the CI/CD pipeline with automated canary analysis and rollback.
FINOPS & CLOUD FINANCIAL MANAGEMENT
Establish and lead the FinOps practice, creating visibility, accountability, and optimization of cloud spend across Azure and GCP.
Implement cost allocation frameworks (tagging, showback/chargeback) that tie cloud consumption to business units, products, and teams.
Partner with Finance, Procurement, and Engineering leadership to forecast cloud budgets, manage committed-use agreements, and identify savings opportunities.
Build dashboards and reporting cadences that keep cloud costs transparent from engineering teams to executive leadership.
TEAM LEADERSHIP & ORGANIZATIONAL DEVELOPMENT
Build, mentor, and scale a high-performing platform engineering organization spanning SRE, DevOps, cloud infrastructure, observability, and FinOps disciplines.
Foster a culture of ownership, continuous improvement, and blameless incident learning.
Attract and retain top engineering talent by creating an environment of technical excellence, psychological safety, and meaningful career growth.
Establish clear team charters, on-call rotations, SLOs, and operational readiness standards.
CROSS-FUNCTIONAL PARTNERSHIP & STAKEHOLDER MANAGEMENT
Serve as the primary technology leader for cloud platform and delivery infrastructure, communicating strategy, roadmaps, and trade-offs to executive leadership.
Partner with product engineering, data engineering, security, and enterprise architecture teams to align platform capabilities with business priorities.
Coordinate transparent, timely communications on platform health, incidents, capacity, and upcoming changes.
Prepare and deliver executive summaries covering platform performance, cost trends, reliability metrics, and strategic initiatives.
15+ years of progressive experience in software engineering, infrastructure, or platform engineering, with at least 5 years in senior leadership roles managing managers.
Deep hands-on background in cloud platforms (Azure and/or GCP required; multi-cloud experience strongly preferred).
Proven experience building and operating Kubernetes-based platforms at enterprise scale, including container orchestration, Istio service mesh, and workload scheduling.
Strong expertise in API gateway architecture, service mesh (Istio), traffic management, and microservices communication patterns.
Demonstrated experience with enterprise observability and monitoring platforms (Prometheus, Grafana, Datadog, or equivalent), including SLI/SLO frameworks and incident management.
Hands-on knowledge of event streaming and messaging platforms, particularly Apache Kafka, for building real-time data pipelines at scale.
Strong command of infrastructure-as-code practices with Terraform and modern DevOps toolchains (CI/CD, GitOps, observability, secrets management).
Demonstrated success standing up or maturing a FinOps function, including cost optimization, tagging strategies, and cloud financial governance.
Track record of building high-performing engineering teams with a culture of ownership, operational excellence, and continuous delivery.
Excellent executive communication skills — able to translate complex technical strategies into business outcomes for non-technical stakeholders.
Experience driving platform adoption and developer experience as an internal product, using metrics and feedback loops to guide investment.
Strong knowledge of DORA metrics, SRE principles, and modern reliability practices.
PREFERRED QUALIFICATIONS
Kubernetes certifications (CKA, CKAD) or Terraform certifications (HashiCorp Certified).
Cloud certifications in Azure (Solutions Architect Expert) and/or GCP (Professional Cloud Architect).
FinOps Certified Practitioner or equivalent experience with the FinOps Foundation framework.
Experience with platform engineering tooling such as Backstage, Crossplane, ArgoCD, or Flux.
Certified Kafka expertise or significant production experience operating Kafka/Confluent at scale.
Experience with Istio certification or advanced service mesh architectures in multi-cluster environments.
Background in retail, e-commerce, or high-transaction-volume environments.