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Bengaluru, Karnataka, India
Onsite
This position will be on-site reporting to our Bangalore office, M-F.
This team provides 24/7 support. This role requires shift flexibility, including the ability to rotate between days, mids, and nights.
Optiv Security Operations is looking for a security engineer with a background administering privileged access management platforms and their associated back-end technology stacks. The successful candidate will be responsible for maintaining, administering, and supporting privileged access and identity governance solutions on behalf of Optiv’s clients in accordance with established SLA/OLA guidelines.
How you’ll make an impact
Serve as a primary technical responder for incidents and requests pertaining to various technologies including, but not limited to: CyberArk Privileged Access Management
Provide CyberArk -related troubleshooting services as part of project or post-production support activities.
Perform account onboarding, safe creation, platform creation and management.
Troubleshooting of safes, platform creation and account management.
Collect logs, analyze failure situations, troubleshoot issues, and implement known solutions while maintaining established OLAs/SLAs.
Assist with all CyberArk postproduction activities, connector configuration, custom rule development, and third-party system integration.
Document incident resolutions, RCA/RFOs, and SOPs, design specifications, and reference architectures as needed.
Perform routine changes and maintenance including hotfix and security patching, device reboots, and configuration backups
What we’re looking for
5–7 years of experience implementing, administering, and supporting Privileged Access Management (PAM) technologies and related infrastructure (preferably CyberArk).
2-3 years of experience deploying CyberArk Privilege Cloud (ISPSS) and associated services (Identity, WPM, SIA, SWS, and SCA).
Bachelor’s degree in computer science, Engineering, or equivalent experience (Preferred)
Proven engineering experience with end-to-end implementation and strong knowledge of PSM and CPM plugin development.
Hands-on experience with Credential Provider (CP/CCP) installation and configuration.
Advanced scripting skills in PowerShell and Python (preferred), with practical experience using REST API.
Experience on managing service accounts with dependencies.
Strong troubleshooting and issue isolation skills.
Proficiency in CyberArk and related technologies, including system administration, JavaScript/Python scripting, LDAP directories, and Active Directory.
Familiarity with Privileged Access Management architecture.
Experience administering Windows Server OS and Unix/Linux systems via command line (MCSE and/or MS Azure certifications a plus).
Familiarity with diagnostic tools and error log analysis.
Strong written and verbal communication skills.
Relevant industry certifications highly desired (e.g., CISSP, CEH, CHFI, SSCP, CCSP, etc.)
Prior experience or familiarity with a NOC/SOC environment highly desired.
CyberArk Certified Privilege Cloud (CPC) Delivery Engineer (Preferred)
CyberArk Certified Delivery Engineer (CDE-PAM)
CyberArk Sentry - CyberArk Privilege Cloud (CPC)
English fluency required
Must be able to report onsite to our Bangalore office 5 days per week.
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What you can expect from Optiv
A company committed to our inclusive value through our Employee Resource Groups
Work/life balance
Professional training resources
Creative problem-solving and the ability to tackle unique, complex projects
Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
The ability and technology necessary to productively work remotely/from home (where applicable)
EEO Statement
Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.
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