Company Introduction:
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview:
We are seeking a motivated Physical Security System Design and Project Manager . The role will provide security design, project management and system engineering expertise to support a variety of electronic security system construction projects across the Company. The ideal candidate will be have deep knowledge of security system infrastructure and be responsible for following company system design and setup guidelines, coordinating with internal stakeholders, managing work independently with responsibilities to include: preparing designs, cost management and procurement, project management, installation & system configuration support, troubleshooting, and other tasks to ensure quality and timely security system launches and stable operational support. You will regularly communicate with your team and team lead, other security and non-security stakeholders, security operations teams at various facilities, contracted technical personnel, and other vendors. You will report on progress, issues, and problem areas, as well as write and review technical documents and support system health.
Job Description Summary
Physical Security System Design and Project Manager. The role will provide security design, project management and system engineering expertise to support a variety of electronic security system construction projects across the Company.
Key Responsibilities:
Strategy & Planning
- Prepares early cost estimates and prepares designs and working with the stakeholders to deliver within budget.
- Updates monthly and quarterly finance forecasts based on project completion progress.
- Reports weekly project status to overall project dashboard.
- Report to team various activities, problems and solutions achieved.
- Develop quarterly goals and work to achieve them.
- Collaborates with other design leads, project managers, system admins, and internal stakeholders to prioritize and load balance projects.
- Aides in development of and maintains written standards that document global security requirements for the assigned projects.
- Supports global projects and interfaces with employees, contractors and other stakeholders in APAC, US, and China markets.
Security Design
- Conducts location specific technical security audits and assessments to validate current state security equipment and security equipment designs to established industry and compliance with company security policies and standards.
- Coordinates with various departments, business units and stakeholder to plan, design and coordinate security system installation according to the company standards.
- Prepares security designs and technical specifications (scopes of work) for vendors.
- Coordinates with CAD design team to ensure drawings are accurate and reflect the correct scope of work as well as updating when / if design changes occur.
- Maintains Sharepoint file and folder organization and accurate design documentation for bids, design changes, system programming and records management.
- Designs technical security for sites including Access Control, Intrusion Detection, CCTV, Key Management, Intercoms, Speed Gates, Fire Safety interfaces and ensures compliance with the company Enterprise Security Software. Applications may include access doors, vehicle boom barriers, external and internal CCTV, speed gates, fencing, etc.…
- Reviews and approves closeout documentation from vendors, including as-built drawings, product specifications, and project archive.
Procurement Support
- Coordinates with Procurement for submitting scopes of work and reviewing bids (Bill-of-Materials (BOM) from vendors.
- Reviews contractor’s quotations and reports deficiencies in the system requirements and documentation to the appropriate parties affected.
- Prepares detailed costs estimates of early development projects.
- Works with financial tools to submit costs, orders, and other details for internal approvals.
- Tracks internal approvals and monitors for delay and remove barriers in the approval process.
Project Implementation Support
- Project coordination and project management support provided to ensure successful delivery of completed security system in line with project schedule.
- Respond to Request for Information (RFIs) by answering technical questions requested from vendors.
- Supports construction and design changes, problem solves and works with urgency to meet fast paced deadlines.
- Surveys onsite technical security installations by vendors to ensure compliance with contractual obligations and quality standards.
- Monitors and evaluates subcontractor performance to ensure successful completion of the project.
- Facilitate “as-built” drawings by vendor.
- Provide testing and commissioning onsite to validate the installation is in alignment with company standards and vendor contract requirements.
- Develops and maintains vendor project management guidelines for vendors and self to ensure project milestones are achieved.
Qualifications:
- Technical or bachelor’s degree in a related technical field.
- 5+ years experiences in the following: Access Control, Intrusion Detection, CCTV, Key Management, Intercoms, Enterprise Security Software, Emergency Notification Systems, Visitor Management systems, Access level creation and badging.
- Experience with physical security applications in corporate offices, campuses, e-commerce, logistics, warehouses, datacenters, and remote offices.
- Knowledge of technical security program design, systems, and emerging technology trends for security industry good practices is necessary.
- Understanding of IT infrastructure, communication protocols, and network architecture.
- Understanding of the methodology of enterprise security risk management as it pertains to technical security.
- Have a strong understanding of Information Technology Systems and on-prem and cloud applications management.
- Fluent in security industry standards and methods.
- Experience in technical security program management in physical security.
- Ability to communicate with all levels of staff and management.
- Excellent written and oral communication skills.
- Up to 80% travel possible within Taiwan and 10% within APC.
- Comprehensive knowledge of international building codes, designs, and regulations pertinent to physical security standards.
- Knowledge of Life Safety Code and its application within both new and existing facilities.
Preferred Qualifications:
- English skills (intermediate)
- Initiative & Ownership : Proactive and self-driven, with a strong sense of responsibility. Capable of prioritizing tasks and making sound decisions in a fast-paced, dynamic environment.
- Technical Proficiency : Hands-on experiences.
- Able to share insights and collaborate effectively across teams.
Remuneration
- Monthly salary of more than NT$ 40,000 (fixed or variable salary varies depending on personal qualifications or performance).
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer.
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
Equal Opportunities for All
- Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.
