Job Title:

Sr IT Project Manager

Job Description

Job Description Summary
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures

Position Summary

We are seeking an experienced 7- 12 year of experience as Project Manager to support the MEC Customer Ancillary Program. This role will be responsible for leading project planning, execution, governance, risk management, and stakeholder communication to ensure successful delivery of strategic initiatives.

The ideal candidate will possess strong project management expertise, excellent communication skills, and the ability to work effectively with both business and technical teams in a fast-paced environment.

Responsibilities

• Manage project scope, schedule, budget, resources, and deliverables.

• Coordinate cross-functional teams to ensure successful project execution.

• Develop and maintain detailed project plans and timelines.

• Monitor project progress and provide status updates to leadership and stakeholders.

• Identify, manage, and mitigate project risks, issues, and dependencies.

• Facilitate project meetings, workshops, and governance reviews.

• Ensure project objectives align with business goals and strategic priorities.

• Manage vendor and partner relationships when applicable.

• Drive accountability and timely resolution of project challenges.

• Support change management and project adoption activities.

Required Skills

• Project Management

• Stakeholder Management

• Budget & Financial Tracking

• Risk & Issue Management

• Resource Planning

• Project Governance

• Agile and Waterfall Methodologies

• Microsoft Project, Jira, Azure DevOps, or similar tools

• Executive Communication and Reporting

• Location: Des Moines, IA / Davenport, IA / Omaha, NE (Preferred)
  Alternate Locations: Portland, OR / Las Vegas, NV

Preferred Skills

• PMP Certification

• Agile Certifications (CSM, PMI-ACP, SAFe)

• Utility/Energy Industry Experience

• Program and Portfolio Management Exposure

• Vendor and Contract Management Experience

This role is critical to maintaining continuity and successful delivery of MEC Customer Ancillary initiatives following the departure of the current Project Manager.

The base salary for this position is $92,250 to   $110000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is: 07/30/2026 This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.  Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.  If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.

#Hybrid

#LI-Hybrid

#Concentrix

Location:

USA, NE, Work-at-Home

Language Requirements:

Time Type:

Full time

Physical and Mental Requirements:
 
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

 

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

 

For more information regarding your EEO rights as an applicant, please visit the following websites:

·    English  

·   Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com.  All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

 

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

 

Work Authorization:

 

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.  

 

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE