Sr Manager, Lead Designer UX
Lead User Experience Designer
(Sr. Manager Level)
Location Newton, MA
At Panera we believe that good food can bring out the best in all of us. We love the role that food plays in people’s lives, and we work hard to create interactions that elevate the experience of ordering, eating, and sharing it. We’re looking for a Product Designer to join our team of designers, prototypers, collaborators, bakers and craftspeople. We embrace vulnerability - we’re unafraid to make mistakes, own up to them, and do it differently next time. Healthy debate? Bring it on - we love it as much as we do hunting down the research and analytics we need to crack that next brilliant UX solution. Most importantly, we support each other, and we like working together.
Responsibilities
- Lead UX project teams to bring human-centered design to the forefront of our
- digital solution creation process
- Help articulate a product vision, scope projects, and work with product owners
- and other partners to scope build out realistic project timelines
- Identify new product ideas and opportunities and drive the workstreams forward without supervision
- Lead teams to visualize and iterate design concepts at project-appropriate levels of fidelity
- Develop, conduct and analyze user research and use insights & data to help drive forward product vision
- Provide deliverables based on research, i.e. User Flows, Sitemaps, Wireframes,
- Prototypes, Lo-fi, and Hi-fi Mockups
- Break down large workstreams into smaller projects and delegate appropriately
- Manage and utilize resources across projects
- Ensure company vision is conveyed through consistent design
- Organize and present designs and projects to all levels of the organization
- Evangelize work and UX comfortably to any level of the organization
- Ideate, establish and help maintain a standardized UX process for creating
- products based on user research and data
- Manage and nurture teams of designers, supporting their autonomy, growth and
- development
- Build partnerships across teams, i.e. Design, Product, Engineering, and
- Marketing to create consensus and drive alignment
- Motivate team members to ensure high morale and high quality work output
- Facilitate conversations to freely bring forth ideas and drive groups to to
- consensus with best design input. Respect and encourages diversity of thought
- and expression
- Seek and encourage honest feedback. Comfort with delivering tough feedback
- and critique to team in a kind and constructive way
Qualifications
- 8+ years UX Design (Web, Mobile, E-commerce) experience
- A portfolio that demonstrates a strong understanding of UX and of beautiful,
- intuitive, and thoughtfully crafted interactions across desktop, tablet and mobile
- Expertise and ability to mentor in 3+ areas of the design practice (eg. Strategy,
- Research, Interaction Design, Wireframing, Visual Design, etc.)
- Expertise in Human Centered Design and Design Thinking principles
- Ability to facilitate a high-morale, motivating team environment
- Experience with Agile methodology
- Experience mentoring and managing a team
- Experience with project management strongly desired
- Experience with development a plus
The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.
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