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Irving, Texas, United States
Onsite
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
About The Team
LeadRx's pharmacy organization supports Direct-to-Patient and Free Goods programs that help ensure patients receive medications safely, accurately, and efficiently. The Senior Manager, Pharmacy / Pharmacist-in-Charge (PIC), provides operational leadership for a specialized pharmacy operation, overseeing pharmacists, pharmacy technicians, supervisors, leads, and support staff while ensuring regulatory compliance, patient safety, and service excellence. This role plays a critical part in delivering high-quality pharmacy services while balancing operational performance, customer expectations, financial goals, and compliance requirements.
What You'll Do
• Lead the day-to-day operations of a specialized pharmacy, including pharmacists, pharmacy technicians, supervisors, leads, and support staff.
• Serve as the Pharmacist-in-Charge and maintain compliance with all applicable federal and state pharmacy regulations, Board of Pharmacy requirements, licensing standards, PDMP requirements, and internal policies.
• Oversee prescription processing, medication preparation, dispensing, labeling, storage, inventory management, recalls, expiration controls, order fulfillment, and patient delivery activities.
• Support Direct-to-Patient and Free Goods programs while ensuring operational accuracy, quality, and patient safety.
• Ensure operational readiness through workforce planning, scheduling, staffing, training, and business continuity planning.
• Recruit, onboard, coach, develop, and manage team members while building leadership capability and succession plans.
• Establish and maintain SOPs, workflows, operational controls, training programs, exception processes, and documentation standards.
• Monitor and improve key performance indicators, including prescription quality, service levels, productivity, patient experience, customer satisfaction, and program SLA performance.
• Manage departmental budgets and cost-center performance by analyzing workload volumes, staffing requirements, operational expenses, and business performance.
• Utilize operational data, root-cause analysis, and trend analysis to identify risks, solve complex challenges, and implement sustainable process improvements.
• Partner closely with Operations, Quality, Legal, Privacy, Compliance, Regulatory Affairs, customers, and pharmacy leadership teams.
• Communicate business priorities, translate organizational strategy into actionable goals, and provide operational updates to key stakeholders.
• Evaluate new program opportunities, pharmacy initiatives, and service offerings from an operational, regulatory, quality, and patient-safety perspective.
• Lead regulatory inspections, licensing activities, audit readiness efforts, and responses to regulatory inquiries.
Skills You’ll Need
• Bachelor of Science in Pharmacy (BSPharm) or Doctor of Pharmacy (PharmD) degree from an accredited College of Pharmacy.
• Current, unrestricted pharmacist license in good standing.
• Ability to meet all applicable requirements to serve as Pharmacist-in-Charge.
• Ability to obtain and maintain additional pharmacist licenses as required.
• 9+ years of relevant pharmacy experience within specialty pharmacy, patient care, pharmacy operations, Direct-to-Patient programs, Free Goods programs, or similar environments.
• Experience leading pharmacy operations within a highly regulated environment.
• Demonstrated knowledge of federal and state pharmacy regulations, Board of Pharmacy requirements, licensing standards, operational controls, and compliance expectations.
• Experience managing Board of Pharmacy inspections, regulatory audits, licensing renewals, and ongoing audit readiness activities.
• Experience identifying compliance risks, developing corrective and preventive action plans (CAPAs), and implementing sustainable remediation strategies.
• Experience supporting multi-state pharmacy operations and pharmacist licensure requirements.
• Experience managing operational metrics, workforce planning, budgets, staffing models, and process improvement initiatives.
• Strong leadership, communication, collaboration, analytical, problem-solving, and decision-making skills.
• At least 1 year of people leadership experience, with pharmacy management experience strongly preferred.
Preferred Skills
• 3+ years of pharmacy management experience.
• Prior experience serving as a Pharmacist-in-Charge within a specialty, mail-order, closed-door, central-fill, patient assistance, Direct-to-Patient, or Free Goods pharmacy environment.
• Experience managing high-volume pharmacy operations.
• Strong knowledge of multi-state pharmacy compliance and pharmacist licensure management.
• Experience with pharmacy automation technologies, fulfillment operations, program implementations, pharmacy start-ups, or operational transformation initiatives.
• Demonstrated success leading organizational change, improving operational performance, and driving service-level excellence.
• Proven ability to coach, mentor, and develop pharmacy professionals and emerging leaders.
• Experience partnering with Legal, Compliance, Quality, and Regulatory Affairs teams to manage regulatory risk and maintain compliance.
• Robust multi-state pharmacist licensure portfolio strongly preferred.
• Experience leading regulatory inspections, Board of Pharmacy interactions, licensing activities, and audit-readiness programs.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$142,600 - $237,600McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com.
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.
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