At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
Technology Product & Platform Management
Job Sub Function:
Multi-Family Technology Product & Platform Management
Job Category:
People Leader
All Job Posting Locations:
Cincinnati, Ohio, United States of America, Raritan, New Jersey, United States of America
Job Description:
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured; where treatments are smarter and less invasive; and where solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions and profoundly impact health for humanity. Learn more at jnj.com.
Guided by Our Credo, we provide an inclusive work environment where each person is considered as an individual. We respect the diversity and dignity of our employees and recognize their merit.
Position Summary
Johnson & Johnson MedTech is seeking a Sr. Manager, Sales & Deal Enablement to lead product strategy, roadmap, delivery, adoption, and value realization for priority Sales capabilities within the global Customer Experience Management (CxM) ecosystem.
The role will initially place strong emphasis on pricing and deal-support capabilities, while maintaining the flexibility to lead other Sales priorities as business needs and portfolio investments evolve. Areas of responsibility may include pricing guidance, deal preparation, commercial approvals, product and customer information, document generation, workflow simplification, sales productivity, and connected experiences across Microsoft Dynamics 365 and enterprise platforms.
This leader will operate as a flexible product and platform leader across the Sales portfolio, taking accountability for high-priority opportunities or capability gaps that require focused leadership. The role is expected to move effectively between strategy, delivery, adoption, operations, and cross-functional problem solving rather than being limited to a single application or narrowly defined process.
Key Accountabilities
1. Sales and deal-enablement strategy
- Define and communicate product vision, strategy, roadmaps, and measurable outcomes for assigned Sales and deal-enablement capabilities in alignment with the broader MedTech CxM strategy.
- Lead cross-functional teams to simplify and scale Sales workflows that improve seller productivity, accelerate deal progression, and strengthen execution quality.
- Identify high-value capability gaps across the Sales portfolio and take focused accountability for shaping the response, securing alignment, and driving delivery.
- Convert business strategy, seller needs, and operational pain points into clear product capabilities, release objectives, and actionable backlogs.
- Maintain a pragmatic roadmap that balances immediate business priorities, platform reuse, operational stability, technical health, and longer-term capability development.
2. Pricing and connected deal capabilities
- Own or support the roadmap for pricing and connected deal capabilities, including pricing guidance, commercial rules, approvals, deal preparation, document generation, and workflow orchestration.
- Partner with Sales Operations, Finance, Legal, contracting teams, and regional and global business stakeholders to simplify processes and clarify decision rights.
- Ensure pricing and deal capabilities connect effectively with Microsoft Dynamics 365, customer and product data, contracting, ERP, analytics, and other enterprise services.
- Favor common capabilities, configuration, and reusable integrations over unnecessary customization or isolated regional solutions.
- Provide flexibility to expand into quoting, product configuration, contracting, or other adjacent deal capabilities when business priorities and funding support the need.
3. Flexible Sales portfolio leadership
- Provide product leadership across other priority Sales capabilities when gaps, delivery risks, or emerging business needs require additional ownership.
- Rapidly assess ambiguous problems, establish a clear product approach, align stakeholders, and create an executable path forward.
- Step into initiatives at different stages of maturity, from early discovery and business-case development through delivery, stabilization, adoption, and lifecycle management.
- Connect work across Sales products and platforms to reduce fragmentation and create a more coherent seller experience.
- Transition capabilities into sustainable ownership and operating models when longer-term accountability is established elsewhere in the organization.
4. Adoption and value realization
- Drive adoption through user-centered design, playbooks, training, communications, change management, product analytics, and performance dashboards.
- Define and track outcomes such as adoption, seller productivity, pricing accuracy, approval cycle time, deal velocity, workflow completion, reliability, reuse, and reduction of manual work.
- Establish feedback mechanisms with sellers, sales leaders, commercial teams, and regional stakeholders, and use insights to improve priorities and experiences.
- Create transparent value cases for major investments and track whether delivered capabilities produce expected user, operational, and commercial outcomes.
- Avoid deploying features or tools that add disconnected experiences or complexity without measurable value.
5. Product delivery, governance and operations
- Lead end-to-end product delivery across discovery, planning, backlog management, release readiness, adoption, stabilization, and continuous improvement.
- Partner with engineering and architecture to translate product priorities into executable plans while balancing value, feasibility, risk, cost, quality, timing, and platform integrity.
- Manage dependencies spanning Sales, pricing, contracting, data, integrations, security, privacy, infrastructure, and adjacent CxM capabilities.
- Establish clear decision rights, governance, cadences, escalation paths, acceptance criteria, service expectations, and operational responsibilities.
- Provide leadership during material delivery or production issues and ensure corrective actions address root causes rather than symptoms.
6. Financial, supplier and people leadership
- Own the budget, resource plan, forecasts, investment proposals, and financial trade-offs for assigned capabilities.
- Lead and develop employees, contractors, and delivery partners through clear objectives, coaching, feedback, performance management, and career development.
- Manage strategic vendors and systems integrators against defined outcomes, quality expectations, technical standards, delivery commitments, and commercial terms.
- Build strong product-management, Sales-domain, adoption, change, delivery, and business-partnership capabilities within the team.
- Create an inclusive, accountable culture focused on outcomes, transparency, constructive challenge, learning, and shared ownership.
Measures of Success
- Pricing and deal-support capabilities become simpler, more consistent, measurable, and easier for sellers and supporting teams to use.
- Assigned Sales priorities move from ambiguity to clear ownership, roadmaps, decisions, delivery plans, and measurable outcomes.
- Sellers complete priority workflows with less avoidable administrative effort and fewer disconnected handoffs.
- Common capabilities and reusable integrations replace duplicated solutions and unnecessary customization.
- Releases meet defined business outcomes, quality standards, operational-readiness criteria, adoption targets, and applicable security, privacy, and compliance requirements.
- Budget, supplier performance, delivery risk, platform health, and value realization are transparent and actively managed.
- The role can shift across Sales priorities without creating confusion about accountability or leaving capabilities without sustainable ownership.
Required Qualifications
- Bachelor's degree or equivalent experience in information technology, computer science, business, engineering, or a related field.
- 10 or more years of progressively responsible experience in product management, platform management, commercial technology, enterprise applications, sales enablement, or technology delivery.
- Demonstrated product leadership for enterprise Sales, CRM, pricing, deal management, CPQ, quoting, contracting, workflow, or comparable commercial capabilities.
- Strong understanding of Sales workflows, seller experience, pricing and approval processes, customer and opportunity management, and connected commercial processes.
- Experience defining product strategy, outcome-based roadmaps, investment priorities, backlogs, release plans, adoption approaches, and value measures.
- Experience stepping into complex or ambiguous portfolios, establishing clarity, and driving work from discovery through delivery and operational ownership.
- Experience delivering global products across multiple functions, regions, teams, and technology platforms in a regulated or highly controlled environment.
- Working knowledge of Microsoft Dynamics 365, Azure, integration and API patterns, data platforms, Microsoft 365, and enterprise application ecosystems sufficient to lead product decisions and partner credibly with engineering.
- Experience managing multi-million-dollar budgets, resource plans, forecasts, suppliers, systems integrators, and delivery commitments.
- Demonstrated people leadership, including goal setting, coaching, performance management, talent development, and leadership of employees and contractors.
- Experience with agile product delivery, backlog management, release planning, risk management, change management, service operations, and incident leadership.
- Strong executive communication, facilitation, negotiation, collaboration, and influencing skills across global business, control, data, and technology organizations.
- Working fluency in AI-enabled product capabilities sufficient to partner effectively with the teams that own AI strategy and delivery; deep AI product ownership is not required for this role.
Preferred Qualifications
- Experience in MedTech, pharmaceutical, healthcare, or another regulated industry.
- Experience with enterprise pricing, CPQ, quoting, approvals, automated document generation, or contracting platforms in complex product, market, channel, or contract environments.
- Experience applying global product governance while enabling controlled regional or business-unit variation.
- Experience integrating CRM and Sales platforms with customer, product, pricing, contracting, ERP, order management, analytics, content, and identity services.
- Experience leading organizational change, product adoption, process simplification, data-quality improvement, and retirement of legacy tools.
- Experience managing a diverse portfolio or serving as a flexible product leader across multiple commercial capability areas.
- Experience establishing product operating models, service metrics, controls, and production-support practices.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https://www.jnj.com/contact-us/careers or contact AskGS to be directed to your accommodation resource.
Required Skills:
Preferred Skills:
Business Alignment, Business Architecture, Business Process Design, Business Savvy, Computer Programming, Cross-Functional Collaboration, Developing Others, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, Motivating People, Platform as a Service (PaaS), Product Knowledge, Software Development Management, Strategic Change, Tactical Planning, Team Management, Technical Credibility
The anticipated base pay range for this position is :
The anticipated base pay range for this position is: $102,000- $177,100
Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefit
