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Boston, MA, USA, United States of America
Onsite
Job Requisition ID #
Autodesk Education is at a pivotal moment in scaling its global impact — reaching millions of students and institutions worldwide. To fully realize this opportunity, we need to ensure that our go-to-market strategy translates into consistent, high-quality execution across every region and customer touchpoint.
About the Role
We’re looking for a strategic and execution-oriented Sr. Manager, Technical Product Operations to help scale and optimize our global Education business. This role sits at the intersection of business strategy, systems, process design, and operational excellence. You’ll partner across Product, Platform, Operations, Legal, Trust and Customer Technical Success teams to improve efficiency, drive scalable growth and enable high-performing go-to-market operations programs worldwide.
This is an opportunity for someone who thrives in fast-moving environments, enjoys solving complex operational challenges, and wants to make a measurable impact on how a global business operates and grows.
What You’ll Do
Lead and develop a high-performing Product Operations team supporting our Education business globally
Drive operational excellence across critical business functions including:
New product and offering introductions
Licensing, entitlement and product access
Customer verification and fulfilment workflows
Sales enablement and process optimization
Data governance and reporting
Lead multiple high-impact initiatives simultaneously while balancing strategic planning with hands-on execution
Build strong relationships across global and regional teams to drive alignment and successful change management
Identify operational bottlenecks and design scalable solutions that improve efficiency, visibility, and customer experience
Partner closely with cross-functional stakeholders to align systems, tools, and processes with strategic business priorities
Optimize processes, workflows, and tooling to improve productivity and adoption across global teams
Serve as a key operational leader for planning cycles, business reviews, and strategic initiatives
Translate data into actionable insights by analyzing trends, developing hypotheses, and recommending improvements
What You Bring
Proven experience in Product Operations, Product Management, Technical Program Management or Business Operations within a technology or software company
Minimum of 5years people management experience
Strong analytical and problem-solving skills with experience using data to influence decisions and drive operational improvements
Demonstrated success leading cross-functional initiatives in complex, matrixed organizations
Experience improving business processes, scaling operational workflows, and implementing operational best practices
Strong program and project management capabilities with the ability to prioritize effectively in fast-paced environments
Excellent communication and stakeholder management skills, including experience presenting to leadership teams
A systems mindset with the ability to connect strategy, process, tooling, and execution
Comfort navigating ambiguity and driving clarity across teams and initiatives
What Makes Someone Successful in This Role
You combine strategic thinking with operational rigor
You enjoy building scalable systems and processes that improve how teams work
You’re highly collaborative and influence effectively across functions and levels
You are energized by solving ambiguous operational problems with data-driven solutions
You balance attention to detail with the ability to move quickly and drive outcomes
You care deeply about operational excellence and customer impact
Why Join Us
You’ll have the opportunity to shape and scale operational programs that directly influence business performance at a global level. This role offers broad exposure across the organization, meaningful ownership, and the chance to help transform how we deliver value to customers through operational innovation and execution excellence.
Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
Salary transparency
Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging
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