Department:
Technology
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
About Us
At Southwest Airlines, we believe that flying should feel like freedom. For over 50 years, we’ve been connecting people to what matters most with low fares, legendary hospitality, and a heart for service. Our culture is built on the principles of fun, friendliness, and family, making us one of the most admired workplaces in the world.
If you’re passionate about making a difference, love working in a fast-paced environment, and want to help millions of travelers reach their destinations with a smile, Southwest Airlines is the place for you. Here, your career can truly take flight.
Job Summary
- Southwest's Cloud & Data Platforms organization builds and operates the enterprise foundation that powers how the company develops, deploys, and consumes technology — spanning cloud platform engineering, developer platforms, and enterprise data infrastructure. The team enables faster, more scalable, and more secure innovation by delivering reusable platform capabilities that hundreds of Southwest engineering teams depend on every day.
- As Senior Manager Technology – Cloud & Data Platforms, you'll lead a growing organization in our Hyderabad office spanning Data Lake 2.0, Platform AI & Integration, and Platform & AI Accelerators — coaching three Manager-level leaders and their pods as they deliver enterprise data lake capabilities, AI-enabled developer platforms, and next-generation IaC accelerators. You'll set the strategic direction for how these platforms mature and adopt across the enterprise, partner closely with US-based Managing Directors and executive leadership, and build a high-performing engineering culture rooted in platform-as-a-product principles, ownership, and cross-continental collaboration.
- Provide a People focused approach to Technology Leadership. Apply Department/Enterprise Business knowledge to ensure value alignment. Accountable for the delivery and support of solutions and services that are technically and functionally solid, well integrated, comply with technical strategy, and meet or exceed Customer requirements.
Model the Southwest Way
- Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees
- Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment
- Invest in Leadership and self-growth through participating in continuous learning and development
Responsibilities
- Lead, support, and influence the achievement of the mission, goals and objectives of the department and organization
- Participate fully in organizational processes/initiatives; performance management, interviewing, budgeting, training, etc.
- Lead the resolution of organization, team and individual issues, making appropriate decision
- Develop and execute strategies and processes to improve performance and the value of products and services provided
- Lead cross-functional Teams to deliver solutions and services to meet enterprise needs
- Provide Technical thought Leadership related to assigned functional areas
- Deliver technology solutions using best practices to achieve maximum Team productivity while delivering high quality products
- Stay abreast of emerging trends, processes, and solutions related to assigned responsibilities
- Build strong, collaborative relationships and credibility while influencing and driving change across respective Business and Technology Teams
- Work with Technology and business partners to measure financial benefits and demonstrable business value
- May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
- Advanced knowledge of business/Leadership principals, including planning, organizing, directing, developing, and supervising
- Advanced knowledge of personnel practices and regulations
- Advanced knowledge of software development practices, concepts, methodologies, tools and trends
- Advanced knowledge of project management methodologies
- Skilled in excellent partnering, negotiation and communication in order to facilitate interactions with business Customers and technology teams
- Ability to provide tactical leadership for Team(s)
- Ability to use appropriate motivation and influence techniques to achieve desired Team results
- Ability to set and manage stakeholder expectations
- Ability to deliver quality projects on time and within budget
- Ability to manage projects using the organization's project management methodology
- Preferred:
- Leading multiple cross-functional engineering teams — spanning delivery, support, and innovation — for enterprise platforms
- Setting strategic direction across cloud platform engineering, developer platforms, and enterprise data infrastructure
Coaching Manager-level leaders and building leadership benches within a growing organization - Platform-as-a-product mindset where hundreds of application teams consume and own reusable capabilities
- Enterprise adoption strategy — driving migration, modernization, and platform adoption at scale
- AWS-centric platform architectures including data lake, developer platform, and IaC-based accelerators
- AI-enabled developer productivity and platform acceleration (Knowledge Graph, Duo Agent Platform, Backstage Golden Paths, AI-based adoption accelerators)
- Cross-continental engineering leadership across globally distributed teams
- Executive-level communication with VP and MD-level stakeholders
- FinOps discipline and cost stewardship across large-scale AWS platform environments
Education
- Required: Required: Bachelor's degree in Computer Science, Engineering, Information Systems or related field and/or equivalent formal training
Experience
- Demonstrated experience in directly or indirectly leading team(s)
- Fully functioning, broad knowledge in:
- A Business and/or Information Technology environment
- Leading teams and providing work direction
- 12-15 years of relevant work-related / leadership experience
- Preferred:
- Leading multi-team engineering organizations spanning cloud platforms, developer platforms, or enterprise data platforms
- Managing Manager-level leaders and their teams in a large enterprise setting
- Driving enterprise-wide platform adoption or transformation initiatives (e.g., IaC migration, developer platform modernization, data platform evolution)
- Building or scaling a globally distributed engineering organization, particularly with US–India collaboration
- Partnering with executive stakeholders (VP/MD) on multi-year platform strategy
- Delivering on enterprise developer platforms (GitLab, Backstage, or comparable) at scale
- Delivering on enterprise data platforms (data lake, lakehouse, semantic layer) at scale
- Airline, travel, or comparable large enterprise IT environments
- Hiring and growing engineering leaders and technical talent across geographies
Other Qualifications
- Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
- Ability to work extended hours as needed
Southwest Airlines is an Equal Opportunity Employer.
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