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George Town, Pulau Pinang, Malaysia
Hybrid
WHO WE ARE
Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) insurance industry. Our modern SaaS platform enables insurers to run agile, cloud-based operations and deliver better customer experiences.
Duck Creek is a flexible-first company, offering employees autonomy in how they manage their work. As part of our Flying Together approach, we are thoughtfully increasing opportunities for in-person collaboration by focusing on hiring in designated locations. This role is aligned to a specific location, and you’ll partner with your leader to participate in meaningful in-person moments that support team connection and collaboration.
ABOUT VISTA
Duck Creek Technologies is a portfolio company of Vista Equity Partners, a global investment firm that partners with mission-critical enterprise software and technology-enabled businesses to drive growth and operational excellence. As part of a Vista portfolio company, you’ll work in an environment backed by deep expertise, long-term investment, and a strong commitment to building market-leading businesses and meaningful careers.
POSITION OVERVIEW
We are looking for a highly skilled and hands-on Senior Performance Test Engineer who can go beyond traditional performance testing and actively contribute toward identifying, analyzing, and fixing performance bottlenecks across applications, APIs, and distributed systems.
The ideal candidate should have strong expertise in modern performance engineering tools such as JMeter, K6, Playwright, and Artillery, along with practical exposure to AI-assisted scripting/automation techniques and modern observability platforms. This role requires deep technical problem-solving abilities, performance optimization mindset, and collaboration with development, DevOps, and architecture teams.
We are specifically looking for engineers who not only identify issues but can also help drive remediation and performance improvements.
WHAT YOU’LL DO
·Design, develop, and execute performance, load, stress, endurance, and scalability test strategies.
·Build reusable and maintainable performance test frameworks using tools such as:
Apache JMeter, K6, Playwright, Artillery.
Other performance engineering tools (good to have)
Develop API, UI, and distributed system performance scripts.
Analyze application performance metrics including:
CPU, Memory, Thread Usage, Database Performance, Network Latency, API Response times.
Identify root causes of performance bottlenecks and work with engineering teams to implement fixes.
Collaborate with developers, architects, and DevOps teams to optimize system performance.
Integrate performance tests into CI/CD pipelines.
Create performance dashboards, reports, and actionable recommendations.
Work on cloud-native and microservices-based performance engineering.
Leverage AI-assisted scripting or AI agents to improve test creation, diagnostics, analysis, and automation efficiency.
Participate in capacity planning and production performance monitoring activities.
Mentor junior engineers and help establish performance engineering best practices.
WHAT YOU’VE DONE
Experience working in engineering teams leveraging Cloud-native technologies in a SaaS B2B space with focus on performance, scale, security, and reliability
Bachelor's degree in Computer Science, Engineering, or a related field (Master's degree preferred).
Proven experience (10+ years) in performance testing and engineering, with a strong background in using performance testing tools, especially JMeter.
Deep understanding of DevOps principles and experience integrating performance testing into DevOps pipelines.
Strong debugging and problem-solving skills.
Excellent communication and interpersonal skills, with the ability to work collaboratively across geographically dispersed teams.
Thought leadership in the field of performance testing and a commitment to staying current with industry trends.
Experience with testing cloud-based products and services.
Core Skills
Strong experience in performance testing and engineering.
·Hands-on expertise with:
JMeter, K6, Playwright, Artillery
·Strong understanding of:
HTTP/HTTPS, REST APIs, Distributed Systems, Microservices Architecture,
Experience in performance analysis and troubleshooting
·Strong scripting/programming knowledge in one or more:
JavaScript/TypeScript, Java, Python.
·Experience with monitoring/observability tools such as:
Grafana, Dynatrace, Splunk.
·Familiarity with CI/CD tools:
GitHub Actions, Azure DevOps, AI& Modern Engineering Expectations.
Familiarity with AI-assisted development or AI agent-based scripting approaches.
·Ability to use AI tools for:
Script generation, Performance Diagnostics, Root cause analysis,Optimization recommendations.
Strong analytical and debugging mindset with focus on resolving issues, not just reporting them
PREFERRED
Experience with cloud platforms:
SKILLS & CAPABILITIES
Takes ownership of performance engineering end-to-end.
Can independently diagnose and fix performance bottlenecks.
Has strong collaboration and communication skills.
Brings an engineering-first mindset instead of only testing-focused execution.
Is passionate about automation, scalability, and modern AI-enabled engineering practices.
CORE COMPETENCIES
Our team is built on strong core values that guide how we work and grow together. We prioritize clear and thoughtful communication, fostering open collaboration across diverse perspectives to achieve shared goals. We approach challenges with curiosity and critical thinking, seeking creative solutions while remaining adaptable in a fast-changing environment. We take accountability for our work and outcomes, holding ourselves to high standards of integrity and professionalism. Above all, we are committed to doing the right thing—treating others with respect, embracing continuous learning, and engaging inclusively across cultures and backgrounds.
LEARN MORE
- Company Website – Transforming Insurance with Duck Creek's SaaS Solutions
- Life at Duck Creek – Life at Duck Creek - Duck Creek
- Benefits & Rewards – Wellbeing & Rewards - Duck Creek
LOCATION & WAYS OF WORKING
Duck Creek is a flexible-first company, offering employees autonomy in how they manage their day-to-day work. As part of our Flying Together approach, we are thoughtfully increasing opportunities for in-person collaboration by focusing on hiring in designated locations.
This role is aligned to a specific location, and you are expected to reside within reasonable proximity to that location. You will partner with your leader to participate in meaningful in-person moments that support team connection, collaboration, and business priorities.
At the start of your employment, your work may be performed remotely, subject to business needs and company guidelines. As our Flying Together approach continues to evolve, you may be expected to transition to a hybrid work arrangement, including working from a designated office location on a schedule determined by your leader and organizational needs.
The Company reserves the right to modify your work arrangement, including location expectations and in-person requirements, based on business needs, organizational policy, or regulatory considerations.
WHAT WE STAND FOR
Our global team values the unique perspectives each employee brings. Our success is driven by an inclusive culture where everyone can learn from one another, regardless of role or background. This collaborative approach helps us continuously improve our products, services, and systems.
Duck Creek is committed to equal opportunity for all employees and applicants, with decisions based on skills, experience, and achievements—without regard to any protected status.
We strive to lead by example in inclusion, diversity, and equity, creating an environment where employees can be their authentic selves. Our values guide us: We Prioritize Respect, We Listen, We Care, We Add Value, and We Lead.
To learn more: https://www.duckcreek.com/life-at-duck-creek/
AI STATEMENT
To ensure an equitable and consistent process, candidates are expected to complete all interviews based on their own knowledge and experience. The use of AI tools during interviews is not permitted.
PRIVACY NOTICE
By submitting your application, you acknowledge that Duck Creek Technologies may collect and process your personal data – Refer Privacy Notice
NOTICE
Duck Creek Technologies does not accept agency resumes.