Who are we?
Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
You'll be joining the Hosting team, an integral component of the Smarsh Fabric, which is the platform that underpins our enterprise applications. The function is dedicated to enabling self-service, next generation capabilities across the engineering org, ensuring long term sustainability and innovation.
Core Responsibilities
- Own and evolve robust runtime environments for enterprise workloads, spanning
- Kubernetes and cloud-native platforms
- Drive the design and implementation of scalable, secure, and highly available hosting
- solutions, primarily built on Kubernetes
- Foster a culture of continuous improvement, automation, and engineering excellence
- Collaborate with cross-functional engineering teams and Product Management to align
- platform capabilities with business objectives
- Ensure best practices in security, reliability, observability, and performance across the platform estate
- Contribute to strategic planning and help shape the technical roadmap for the Hosting function
- Advocate for and embed platform engineering principles, including self-service, standardization, and automation
Skills & Experience
- Bachelor’s degree in computer science, Engineering, or a related field, or equivalent practical experience
- At least 5+ years in Platform teams or strongly DevOps driven organizations
- Excellent understanding of cloud platforms (AWS) - especially services such as EKS.
- Deep hands-on experience with Kubernetes, including cluster architecture, workload management, autoscaling, and production troubleshooting
- Strong experience across the Kubernetes ecosystem, including Helm, Kustomize, Karpenter and containerization.
- A solid background in Infrastructure as Code (e.g. Terraform) and maintaining CI/CD driven deployment workflows
- Proficiency with Git, including repository management, automation, and workflow configuration.
- Strong scripting skills (e.g. Bash) for automation and operational tooling
- Application development experience in Java, with knowledge of Spring Boot considered a significant plus
- Experience designing and operating Kubernetes clusters at high scale across large, multi cluster environments (e.g. hundreds of clusters)
- Sound general security awareness and experience embedding security best practices into CI/CD and production platforms
- Experience designing and operating observability stacks to support large-scale, multi cluster Kubernetes environments - preferably using Grafana/Prometheus.
- Strong communication and collaboration skills and ability to work effectively with stakeholders across the organization
- Strong problem-solving skills and attention to detail
Desirable Skills & Experience
- Experience designing and building Kubernetes controllers and operators, including use of controller frameworks
- Good understanding of RESTful API design principles, with hands-on experience developing and maintaining APIs for internal audiences
- Experience implementing and promoting platform engineering practices/culture, including self-service capabilities.
- Experience working in regulated environments and building compliant workloads is a plus.
- A software engineering background where you've transitioned into Platform Engineering s of interest.
About our culture
Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
