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CoverMyMeds’ Shared Capabilities and Partnerships product team is looking for a Senior Product Manager to lead our Next Best Action (NBA) initiative — someone who is genuinely energized by data, AI, and machine learning, and who knows how to turn that curiosity into a recommendation and decisioning capability that drives real outcomes across the care journey. This role requires the ability to translate ambiguous, data-rich problems into a clear product strategy, and to build the trust needed to align stakeholders across a large, matrixed organization.

About the Role

The Senior Product Manager will own the Next Best Action initiative end to end: defining what “best” means for the users and workflows we serve, partnering with Data Science and Data Engineering to build the decisioning capability that gets there, and continuously improving it through experimentation. You’ll operate at the intersection of product strategy and applied AI/ML — not writing the models yourself, but framing the problems, prioritizing the signals, and holding the bar on measurement and responsible use.

What You’ll Do

• Drive product strategy for Next Best Action, grounding decisions in data, discovery, and research
• Define which signals, use cases, and workflows the recommendation/decisioning engine should prioritize, and translate business and customer goals into a roadmap for the model and product experience
• Partner closely with Data Science and ML Engineering to shape problem framing, success criteria, and trade-offs — bringing product judgment to model development without owning the modeling itself
• Own the experimentation and measurement strategy for recommendations: define what “good” looks like, design A/B tests, and build feedback loops that continuously improve recommendation quality
• Partner with Data Engineering on the data foundations — quality, access, and integration — that the recommendation engine depends on
• Champion responsible AI practices, ensuring recommendations are fair, explainable, and compliant with healthcare regulatory and privacy requirements, in partnership with Legal, Privacy and Compliance
• Navigate complexity across a large, matrixed organization — aligning stakeholders, clarifying tradeoffs, and building the trust needed to move work forward
• Influence and align cross-functional partners across Engineering, Data Science, UX, Commercial, and Operations to gain buy-in on product direction and priorities
• Own and communicate roadmap priorities to leadership, ensuring transparency on progress, tradeoffs, and decisions at every phase
• Apply design thinking methodologies to solve complex problems, iterate on solutions, and drive MVP delivery and customer co-innovation opportunities

Skills You’ll Need

• Degree or equivalent experience. Typically requires 7+ years of relevant experience
• Healthcare Product Management experience or familiarity with technical product development methodologies (e.g., Agile)
• Demonstrated fluency in data, AI, and machine learning concepts — enough to partner credibly with Data Science and ML Engineering on problem framing, model trade-offs, and evaluation metrics in a Healthcare setting
• Experience defining and using experimentation (A/B testing) and quantitative measurement to guide product decisions
• Experience working in cross-functional product teams spanning Engineering, Data Science, UX, Operations, and Commercial partners
• Technical competency with direct experience in data and analytics, data science, or AI/ML, enough to partner credibly with Data Science and ML Engineering on problem framing, model trade-offs, and evaluation metrics
• Healthcare experience, preferably Biopharma and/or Payer expertise

Preferred Skills

• Prior experience building or launching a recommendation engine, decisioning system, or personalization capability
• Familiarity with responsible AI principles (fairness, explainability, bias mitigation) and how they apply in a regulated healthcare context
• Experience with healthcare technology, patient support programs, enrollment workflows, or HCP-facing products
• Strong understanding of product-market dynamics, customer needs, and competitive landscapes
• Financial acumen, including experience connecting product decisions to P&L outcomes and business goals
• Proven stakeholder engagement and influence skills in matrixed environments
• Ability to prioritize effectively across competing initiatives and drive alignment toward execution
• Comfort operating in ambiguity with a bias toward action and continuous improvement

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$119,300 - $198,800

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McKesson is an Equal Opportunity Employer

 

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

 

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.

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