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Boston, Massachusetts, United States
Hybrid
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
We are out to make the world a safer place by solving big problems and tackling the toughest challenges in public safety. From Axon's inception building the TASER device to today's ecosystem of connected hardware and software, our focus is helping officers and agencies serve their communities with confidence, safety, and integrity. Our moonshot is bold: reduce gun-related deaths between police and the public by 50% in 10 years.
Virtual Reality training is a key part of that mission, enabling officers to practice de-escalation, empathy, and tactical decision-making in immersive, realistic environments. Agencies around the world are asking for it, and Axon is now scaling its VR training platform into new international markets, with launches underway or planned across Europe, Latin America, and Asia Pacific.
International expansion for Axon VR is picking up momentum and has significant potential, and we are only starting to scratch the surface. As we grow and scale, we are discovering what it takes to deploy VR training in each new market, and how needs differ by culture, region, and language. What made us successful in the US and Canada does not translate one-for-one, and every region, including EMEA, LATAM, and APAC, has its own needs.
As the Sr. Product Operations Manager I for VR International, you will be the key operational partner to the in-market International VR GTM Lead, who leads international strategy, pricing, and new market prioritization. Together, you will build the operational foundation that lets us expand with confidence. That means putting the right structure and processes in place so each market has what it needs, including localized content, quotes and price books that work, inventory in local warehouses, trained teams, Trial and Evaluation (T&E) kits, and standard operating procedures (SOPs). This is a role with room to grow and scale as the business does.
In line with the defined strategy, you will help define the foundation, put it to work in each new market, and refine it as we learn. You will work with international teams, distribution partners, and US-based teams, including Sales, Sales Engineering, Professional Services and Training, Supply Chain, Marketing, Proposals, Legal, Compliance, and Hardware Product Management.
Your work will turn international VR from a series of one-off launches into a repeatable, scalable motion that helps bring Axon's mission to agencies around the world.
Reports To: Sr Director, VR Hardware & Operations
Direct Reports: None, individual contributor role
Work Location: This role is based out of our Boston, MA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. Boston provides meaningful morning overlap with European and international partners and afternoon overlap with our West Coast-based VR team members.
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
