Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Role Overview
The Senior Database & ERP Platform Administrator supports the end‑to‑end lifecycle management of Progress OpenEdge databases and QAD ERP application platforms in a global enterprise environment. This role combines database administration, QAD platform operations, data architecture, security governance, and disaster recovery, while partnering closely with infrastructure, application, and business teams.
The role serves as a technical authority for QAD ERP and related data services, ensuring performance, availability, security, and compliance at scale.
Key Responsibilities
- Operate a global ERP platform (QAD / Progress OpenEdge) supporting 2000+ users across multiple regions, in partnership with business analysts, developers, and infrastructure teams.
- Administer and evolve a Progress‑based enterprise data warehouse, supporting analytics, reporting, and operational decision‑making.
- Act as platform subject‑matter expert for Progress OpenEdge configuration, schema design, deployment standards, and operational documentation.
- Administer database engines and dependent services, including tax add-on, reporting/query tools, and forms/UI tooling.
- Drive database and application performance optimization, capacity planning, and proactive tuning in coordination with systems and network teams.
- Design, document, and operate high‑availability (HA) and disaster recovery (DR) solutions, including after‑hours support models and tested recovery procedures.
- Support and enforce database governance standards, including change management, backup/restore policies, job scheduling, and operational automation.
- Implement and maintain security controls, access management, and data integrity standards aligned with SOX and ISO compliance frameworks.
- Maintain comprehensive platform documentation to support audit readiness, operational continuity, and knowledge transfer.
- Ensure software licensing compliance and vendor maintenance alignment for ERP and database platforms.
- Lead data architecture and modeling efforts across transactional systems, data warehouses, and integration layers.
- Serve as technical lead for QAD ERP upgrades, new implementations, and global rollouts, including planning, coordination, and execution.
- Design and support system integrations, middleware flows, and data pipelines, including data migration, conversion, and import/export processes.
- Evaluate and recommend data modeling tools, access technologies, and platform enhancements to improve reliability and scalability.
- Advise leadership on enterprise information architecture strategy, balancing short‑term delivery with long‑term platform sustainability.
- Collaborate with business stakeholders to translate functional requirements into scalable, secure data and application architectures.
- Manage vendor relationships and external consultants to augment internal capabilities as needed.
- Stay current with ERP, database, and data architecture best practices through professional communities and industry forums.
Qualifications & Experience
- Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent professional experience.
- 10+ years of enterprise IT experience, including 7+ years in database administration and data architecture roles.
- Hands‑on experience administering QAD Enterprise Edition ERP.
- Strong experience with Progress OpenEdge database administration on UNIX/Linux platforms, including shell scripting and automation.
- Deep understanding of database performance tuning, query optimization, and capacity management.
- Working knowledge of Progress 4GL, application services (WebSpeed, AppServer), and multi‑tier ERP architectures.
- Experience designing and supporting data warehouses, data marts, and enterprise application ecosystems.
- Proficiency in logical and physical data modeling, normalization, metadata integration, and enterprise‑wide data consolidation.
- Strong analytical thinking, problem‑solving, and systems‑level perspective.
- Excellent written and verbal communication skills, with the ability to explain complex technical concepts clearly.
