Senior Quality Engineer – Service centre - Visakhapatnam
About Us:
In Alfa Laval, we are every single day contributing to a more sustainable future for our planet through engineering innovation. Our global team designs and implements the refining, recycling and purifying process that allow our customers to be better themselves. You will find our work in leading applications for water purification, clean energy, food production, waste processing, pharmaceutical development and much more. The people of Alfa Laval enjoy the freedom to pursue ideas and the resources to see those ideas to become reality, in an environment that welcomes drive, courage and diversity. The result is a company where we all can be very proud of what we do.
Our core competencies are in the areas of heat transfer separation, and fluid handling. We are dedicated to optimizing the performance of our customers' processes. our world-class technologies, our systems, equipment and services must create solutions that help our customers stay ahead.
Please feel free to peruse our website www.alfalaval.com
Purpose of job:
Drive Quality focus into Service Centre Operations to ensure that quality issues/ deviations are highlighted, resolved to ensure defect free supply of products.
The role would encompass
Inspection of Fabricated, Cast/Forged, and Machined Supplier Parts at Receipt Inspection
- Report quality deviations in the database and communicate them to suppliers for corrective actions.
- Resolve supplier quality issues on the shop floor and ensure adequate corrective actions are implemented.
- Conduct product and process quality audits and inspections at supplier locations.
- Establish inspection protocols for new service offerings.
- Ensure timely calibration of gauges and instruments.
- Support suppliers in process improvement initiatives.
- Maintain ISO 9001 QMS documentation.
Inspection and Testing Activities
- Perform preliminary and final inspections using applicable gauges.
- Conduct Dye Penetrant (DP) testing, including post-cleaning for DP tests.
- Carry out hydrostatic tests and welding inspections of conveyors.
- Perform dimensional inspections of conveyors.
- Handle gauges independently and verify conveyor balancing reports.
- Conduct in-process inspections of conveyors.
- Store conveyors appropriately and update quality records in both hard and soft copies.
Bowl Parts and Assembly Inspection
- Inspect bowl parts and assemblies using conventional gauges, referring to drawings, BOM, DSS, and ERP.
- Perform visual inspections of parts.
- Conduct in-process inspections of parts on manufacturing machines.
- Assist machining operators in setting gauges for inspection.
- Store and update inspection records in both hard and soft copies.
Final Inspection and Documentation
- Perform final inspections of decanters, HSS, and PHE after testing, as per order specifications, drawings, and BOM from ERP.
- Record bowl heat numbers, create specification sheets, conduct inspections, and collect all relevant reports (test, leak test, balancing, electrical, loose supply, pre-dispatch, etc.).
- Inspect loose supply and spare items for decanters, HSS, and PHE as per order specifications and BOM.
- Maintain traceability records for major decanter items.
- Verify all test reports, such as FAT, balancing, noise, and leak test reports.
- Prepare documentation for customer inspection as per standard QAP (scan all reports and upload documents and photos to the common folder).
- Send relevant test documents to customers.
- Attend customer inspections.
- Maintain final QA documentation.
- Ensure calibration of gauges from assembly.
Quality Management and Communication
- Record quality deviations in the deviation database.
- Ensure corrective actions are taken for deviations.
- Communicate within the team regarding issues, corrective actions, and improvements.
- Participate in PRP, raise quality cards on CSB, and ensure corrective and preventive actions on deviations.
- Update monthly quality records and the deviation database.
- Maintain quality documentation for the related area.
- Investigate customer claims, perform root cause analysis (RCA), and implement corrective actions.
Expectations & Responsibilities:
- Knowledge of welding as well as machining processes
- Analyze process deviations/ root cause analysis and solutions.
- Initiate KAIZENs for QA improvements in house.
- Basic understanding of gauge calibration, MSA, FMEA, etc.
- Implement 5 S in related QA area.
- Maintaining inspection documents for Customers.
- Daily tracking of quality issues/deviations and highlight in meeting, ensure corrective actions.
- Zero inspection errors/inaccuracy during inspection.
- Drive small projects for process improvements.
- Control of quality, deviations and line stops, whenever required.
- Ensure internal/external customer satisfaction regarding inspection processes.
- By own presence resolve the Quality issues & communicate to all accordingly to all stake holders.
- Work in line with defined HSE practices. Travel to all service centers, customer sites and supplier sites as an when required.
Competencies/ Profile:
- Communication & Interpersonal skill (English, Hindi)
- Computer knowledge (MS office)
- Positive attitude on commitments
- Be open and communicative.
- Cross culture awareness and good knowledge of ISO 9001: 2015 system
Qualifications & experience:
- BE in Mechanical Engineering from reputed institute.
- Time Management, Self interest
- 4 to 5 years of experience in quality control department from engineering industries, Automotive organizations.
- System related Knowledge
Key relationships
- Service Operations, planning, internal/external customers
- SC Managers, RFSM Manager, SCOM and FSOM
- OD & Support functions
- Suppliers, salespeople organisation
Authority level / Power of procuration:
Act as owner of Service Centre Operations Quality Improvements and drive the problem resolutions of Quality issues.
Ensure corrective actions on deviations at each repair stages
Why should you apply:
We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.
An exciting place to build a global network with different nationalities.
Your work will have a true impact on Alfa Laval’s future success; you will be learning new things every day.
We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important
insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.
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