ESSENTIAL DUTIES AND RESPONSIBILITIES
Quality Planning & Program Launch
- Lead APQP activities in alignment with OEM requirements (GM, Ford, Stellantis)
- Develop and maintain:
- Control Plans
- PFMEA / DFMEA
- Process Flow Diagrams
- Coordinate PPAP submissions and approvals with customers
- Support new product launches and engineering changes (ECNs)
Manufacturing Quality Oversight
- Monitor and improve quality performance in:
- Hot forming processes (press hardening, quenching)
- Welding operations (resistance, MIG, laser)
- Assembly lines for underbody systems
- Ensure compliance with IATF 16949 and customer-specific requirements
Problem Solving & Root Cause Analysis
- Lead structured problem-solving using:
- 8D methodology
- 5 Whys
- Fishbone (Ishikawa) analysis
- Respond to customer complaints and warranty issues
- Implement corrective and preventive actions (CAPA)
Customer Interface
- Act as primary quality contact for OEM customers
- Lead customer audits, visits, and quality reviews
- Manage customer scorecards and performance metrics
- Ensure timely response to SPPS/PRRs (Problem Resolution Reports)
Continuous Improvement
- Identify and lead initiatives to reduce scrap, rework, and variation
- Apply Lean Manufacturing and Six Sigma methodologies
- Improve process capability (Cp, Cpk) and reduce defects (PPM)
Supplier Quality Support
- Collaborate with Supplier Quality team on incoming issues
- Support supplier audits and development activities
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education
- Bachelor’s degree in Engineering (Mechanical, Industrial, Manufacturing, or related)
Experience
- 8–10+ years in automotive manufacturing quality
- Experience with Tier 1 suppliers and OEM customer interaction
- Strong background in:
- Hot forming / press hardening
- Roll Forming
- Welding technologies
- Assembly processes
Technical Skills
- APQP, PPAP, FMEA, SPC, MSA
- IATF 16949 and ISO 9001 standards
- Statistical analysis and problem-solving tools
- Blueprint reading & GD&T
- Familiarity with quality software (e.g., QMS systems)
Soft Skills
- Strong leadership and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Customer-focused mindset
- Analytical and detail-oriented
Preferred Qualifications
- Six Sigma certification (Green Belt or Black Belt)
- Experience with OEM-specific systems:
- GM BIQS
- Ford Q1
- Stellantis Customer Specific Requirements
Key Performance Indicators (KPIs)
- Customer PPM and internal PPM
- Scrap and rework rates
- Audit scores (internal, customer, IATF)
- On-time PPAP approval
- Warranty performance
Work Environment
- Manufacturing plant setting with exposure to:
- High-temperature processes (hot forming)
- Welding operations
- Shop floor conditions
- Occasional travel to customer and supplier sites
To learn more about Multimatic, check out our youtube channel - https://www.youtube.com/watch?v=psOjJIh3t90
If you are interested in this position, apply by sending us your cover letter and resume.
We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted.
As part of our commitment to ensuring our employment practices are fair, accessible, and inclusive of persons with disabilities, recruitment-related accommodations for disabilities, are available upon request throughout the recruitment and assessment process for applicants with disabilities.
