Sr. Sales Development Representative

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global leader in end-to-end third-party enterprise software support, managed services and Agentic AI ERP innovation solutions, dedicated to helping clients realize extraordinary business outcomes.

Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects.

The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.

We are actively seeking a Sr. Sales Development Representative. This Tokyo –based role reports to the Sr. Director, Field Marketing.

Position Summary

The main responsibilities of the Sr. Sales Development Representative will be finding and qualifying leads by prospecting for business opportunities within new clients. This position will be responsible for cultivating and nurturing prospects to move them from unidentified leads to with an appointment to talk with an Account Executive and Sales Accepted Leads. The SDR will utilize outbound phone calls, email, video, and social media to reach decision makers within predefined targets; develop ongoing relationships with contacts by providing value to the contact in every interaction; high level of product competency and oral and written communication.

In this opportunity as a Sr. Sales Development Representative, you will:

• Prospect for new sales opportunities, with the focus on impacting the win pipeline (target the right ICP), schedule a first call and assist the sales process.
• Make outbound phone calls to customers and prospects to set appointments.
• Hit or exceed your monthly and annual targets and maintain consistently strong performance at 100% of your YTD goals.
• Hit or exceed your daily contact targets and activity metrics.
• Actively engage in the coaching process, partnering well with managers and individuals on your teams to share ideas and learn from each other.
• Accurately, and in a timely manner, log all activities and customer contacts in Salesforce.
• Create sequenced email & video campaigns to create hand raising opportunities
• Utilize social media platforms to connect and further score potential leads.
• Provide a feedback loop to Marketing on effectiveness of demand generation campaigns.
• Provide a feedback loop to Value Proposition on effectiveness of persona and solutions
• Attend on site events and follow up on leads generated at the event and create outbound strategies to engage contacts that attended the event but didn’t not engage.
• Support sales with proficiency in prospecting tools such as sales navigator

Your Goals:

• Number of Appointments attended
• Lead Generation Opportunities accepted by sales.
• Leads generated from MQLs and events
• Value of total pipeline created.
• Total revenue of deals closed from appointments
• Track qualifying data in CRM to properly score leads.
• Data maintenance for prospects
• Pilot new sales enablement tools.

About You:

You’re a fit for the role if your background includes: 

• 4-6 years of B2B work experience in prospecting, sales, lead generation or preferred experience in software/SaaS market.
• Excellent verbal and written skills
• Demonstrated ability to communicate professionally and influence over the phone, email and video
• Strong interpersonal skills (personable and professional)
• Motivated self-driven solution oriented individual
• Ability to handle and overcome objections with confidence
• Agile learners – Ability to learn new skills and build business acumen
• Commitment to a schedule that coincides with the customer’s workday
• Intermediate computer skills and ability to navigate software programs, including CRM systems and tools (Microsoft Suite), Salesforce, Sales Navigator, Zoom Info
• Maintain stable performance under pressure (such as time pressure or job ambiguity)
• Display determination, persistence, and patience and be resilient in the face of adversity.

Education

Bachelor’s degree in computer science, Information Technology, or a related field.

Location

Tokyo office

Why Rimini Street?

We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: 

Company

• We dream big and innovate boldly.  

Colleagues

• We work with extraordinary people who create a culture of mutual respect and collaboration. 

Clients

• We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. 

Community 

• We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

• Nasdaq-listed under ticker symbol RMNI since October 2017 
• Over 6,700+ signed contracts to date, including Fortune 500 and Global 100 companies
• Over 2,000 team members in 22 countries
• US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/ 

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. 

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com 

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources.  Unsolicited resumes will be ineligible for referral fees.