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Bengaluru, Karnataka, India
Remote only
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Salesforce Financial Services Cloud (FSC) Consultant based in India.
This is a senior consulting role focused on designing and delivering scalable Salesforce solutions for banking, financial services, and insurance organizations.
You will work closely with business stakeholders, architects, developers, and technical teams to translate complex requirements into effective Salesforce solutions.
The role combines functional consulting, solution design, Salesforce configuration, development, integration, and technical leadership.
You will work extensively with Financial Services Cloud and Service Cloud while supporting enterprise-grade customer and service processes.
The position also involves designing secure integrations, supporting data migration and governance, and maintaining strong Salesforce development standards.
You will have an opportunity to influence solution architecture, guide development teams, and contribute to successful production deployments.
The role is suited to an experienced Salesforce professional who enjoys solving complex business problems in a collaborative enterprise environment.
Gather, analyse, and document business requirements from stakeholders across banking, financial services, and insurance environments.
Design end-to-end Salesforce Financial Services Cloud solutions aligned with business objectives, operational requirements, and technical standards.
Lead requirement discovery workshops, stakeholder discussions, solution reviews, and functional design sessions.
Translate business requirements into clear functional and technical specifications for development teams.
Configure and customize Salesforce Financial Services Cloud, Service Cloud, Sales Cloud, and Lightning Experience capabilities.
Develop and implement solutions using Apex, Lightning Web Components, Salesforce Flows, process automation, validation rules, custom objects, and approval processes.
Implement Service Cloud capabilities supporting case management, customer service processes, and related workflows.
Design and implement enterprise integrations using REST and SOAP APIs and appropriate integration patterns.
Work with MuleSoft and other middleware technologies to connect Salesforce with banking, insurance, and other enterprise systems.
Support data migration, data quality, master data governance, and secure data exchange across integrated platforms.
Provide technical leadership to development teams, reviewing solution designs and code while promoting Salesforce best practices and governance.
Support production deployments, release management, CI/CD processes, and ongoing solution improvements.
Collaborate with architects, business stakeholders, developers, and other technical teams to resolve complex implementation challenges.
8–12+ years of professional experience, with substantial experience delivering Salesforce solutions in enterprise environments.
Deep expertise in Salesforce Financial Services Cloud and strong experience with Salesforce Service Cloud.
Strong knowledge of Salesforce Sales Cloud, Lightning Experience, and preferably Experience Cloud.
Hands-on expertise with Apex, Lightning Web Components, SOQL/SOSL, Salesforce Flows, process automation, and Salesforce configuration.
Strong experience designing and consuming REST and SOAP APIs and applying enterprise integration patterns.
Experience with MuleSoft or comparable middleware platforms is highly valued.
Understanding of data migration, data quality, master data governance, and secure integration practices.
Experience working with CI/CD and DevOps practices, Git, and Salesforce DX.
Strong understanding of Salesforce architecture, development standards, security, and governance.
Ability to lead technical discussions, conduct design and code reviews, and provide guidance to development teams.
Strong analytical and problem-solving abilities, with the capacity to translate complex business needs into practical technical solutions.
Excellent communication and stakeholder-management skills, with confidence working across business and technical teams.
Experience in Banking, Financial Services, or Insurance environments is strongly relevant to the role.
Ability to work independently while collaborating effectively with distributed teams and senior stakeholders.
Full-time opportunity based in India, with remote work available according to role and business requirements.
Potential work locations include Pune, Hyderabad, Bangalore, or remote arrangements.
Opportunity to work on enterprise Salesforce transformation initiatives within the financial services sector.
Exposure to complex Financial Services Cloud implementations, integrations, data programs, and enterprise architecture.
Opportunity to provide technical leadership and influence Salesforce solution design and development practices.
Collaborative environment involving business stakeholders, architects, developers, and cross-functional teams.
Opportunities for continued technical growth across Salesforce, cloud technologies, integration, DevOps, and enterprise platforms.
Inclusive workplace culture focused on professional development, employee wellbeing, and individual growth.
Day-shift working schedule.
Opportunity to contribute to large-scale digital transformation projects serving enterprise clients.