United Plaza XII, United States of America
Onsite
The Sr Salesforce Scrum Master is responsible for facilitating Agile delivery processes and supporting the successful execution of Salesforce and enterprise technology initiatives for LSU OCE. This role serves as a servant leader for Agile teams, ensuring Scrum best practices are followed while helping teams deliver high-quality solutions efficiently and transparently. The Scrum Master works closely with Salesforce Business Analysts, developers, product owners, and stakeholders to coordinate priorities, manage project execution, and remove obstacles that impact delivery. In addition to core Scrum responsibilities, this role supports project management activities, cross-functional communication, sprint planning and reporting, and administration of Jira to ensure accurate tracking, visibility, and governance across initiatives. The position plays a key role in driving collaboration, continuous improvement, and operational effectiveness within the technology organization.
Job Responsibilities:
Facilitate Agile ceremonies including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives to ensure effective team execution and continuous improvement. 25%
Partner closely with Salesforce Business Analysts, developers, and stakeholders to coordinate priorities, clarify requirements, and support successful delivery of business solutions. 25%
Track project progress, manage timelines, identify risks and dependencies, and provide clear status reporting to leadership and stakeholders. 15%
Remove impediments and proactively address issues impacting team productivity, sprint commitments, or project delivery. 15%
Administer and maintain Jira workflows, boards, dashboards, reporting, permissions, and Agile project configurations to support transparency and operational efficiency. 10%
Promote Agile best practices, team collaboration, accountability, and continuous process improvement across the organization. 5%
Other duties as assigned 5%
Minimum Qualifications:
Bachelor's degree in Computer Science or related field with 5 years of experience
Specific Experience in Project Management and Managing Scrum Teams
LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.
Minimum Certifications/Licenses:
Certified Scrum Master
Salesforce Certified Consultant
Preferred Qualifications:
Master's degree in Computer Science or related field with 10 years of experience
Specific Experience in Managing Centers of Excellence
Preferred Certifications/Licenses:
Certified Project Management
Professional Agile Certified Practitioner
Additional Requirement:
Operation Essential Personnel - This position may be asked to work during an official closure, but who is otherwise not required to report to the physical campus during a closure and whose absence does not present a risk to the safety, resources, and well-being of the campus per FASOP HR-01.
Skills Needed:
Adaptability, Collaboration, Communication, Leadership, Policy Development, Project Management, Resource Management, Risk Mitigation
Preferred Skills:
Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.
All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.
For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.
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