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Bengaluru, Karnataka, India
Onsite
Key Responsibilities:
Analyze business requirements and map them to SAP SD solutions.
Configure and customize SAP ECC SD module (Sales Orders, Delivery, Billing, Pricing, Credit Management, etc.).
Support end-to-end Order-to-Cash (O2C) processes.
Work on integrations with modules such as MM (Materials Management), FI (Financial Accounting).
Perform unit testing, integration testing, and support user acceptance testing (UAT).
Create and maintain functional specifications and work closely with ABAP developers for custom development.
Provide support for existing SAP SD processes, meet SLAs, resolve issues, and handle change requests.
Participate in SAP rollouts, upgrades, and migration projects.
Interact with stakeholders and team members in different regions of the world (multiple time zones)
Train key users and support end-user documentation and training sessions.
Required Skills & Qualifications:
Bachelor’s degree in Information Technology, Business, or related field.
15 years of hands-on experience with SAP SD module.
Strong understanding of core SD processes: sales order processing, pricing, shipping, billing, and returns.
Experience in configuring SD master data (customers, materials, pricing conditions).
Knowledge of IDoc processing, output determination, and intercompany sales scenarios.
Familiarity with integration touchpoints (FI, MM, WM, LE).
Excellent problem-solving and communication skills.
Ability to work in a cross-functional team environment and independently.
Preferred Qualifications:
Experience with SAP S/4HANA is a strong plus.
Exposure to EDI and third-party logistics (3PL) integration.
Experience with SAP ChaRM is preferred.