Want to know if this job is worth applying to?
Chennai Corporation, Tamil Nadu, India
Onsite
Imagine yourself…
Growing your expertise and expanding your skillset with every project.
Owning your ambition and fueling your career growth.
Thriving in a supportive team environment that inspires you to strive for excellence.
Joining a company with a proven track record of success and an exciting future.
It’s all possible with a role at Videojet, a Veralto company. You have likely purchased or used a product touched by Videojet Technologies this week—after all, Videojet is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables, and software solutions. Videojet’s technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food, beverage, pharmaceutical, and industrial marketplaces.
As part of the Videojet team and the broader Veralto network, you’ll work with products that make an everyday impact on the world around you—and along the way, you’ll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions.
Learn about our leading portfolio of innovative products here!
We offer:
Comprehensive leave policy
Flexible working hours
Professional onboarding and training options
Powerful team looking forward to working with you
Career coaching and development opportunities
Medical & Insurance coverage
Job Title: Sr. Service Engineer
Job Location: Chennai
Job Summary
This will be an individual role of On field service operations. Applying candidate will be responsible for providing onsite technical service support to customers, including installation, preventive maintenance, breakdown resolution, and customer training. The role also supports service revenue growth through promotion of service contracts, consumables, and identification of upgrade or replacement opportunities.
Key Responsibilities
Attend and resolve customer equipment breakdowns within the assigned region
Install, commission, and maintain Videojet equipment at customer sites
Perform preventive maintenance as per defined schedules
Diagnose technical issues and provide effective corrective actions
Raise spare part requests and close service transactions under warranty, CAMP, or chargeable services
Promote service contracts and consumables to customers
Conduct product demonstrations and provide operator-level customer training
Prepare and update service reports in Oracle
Identify potential spare parts and equipment requirements, submit quotations, and collect purchase orders
Generate service leads for the sales team related to equipment upgrades or replacements
Required Qualifications
Diploma or Engineering degree
3+ years of experience in field service or technical service roles
Strong troubleshooting and analytical skills
Ability to work independently with minimal supervision
Effective communication and customer-handling skills
Familiarity with the local language
Willingness to travel extensively within the assigned region
Regional language proficiency in Tamil and Telugu.
Key Competencies
Problem-solving and critical thinking
Time management and task prioritization
Cross-functional coordination
Customer-focused approach
Adaptability and learning agility
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.