Job Summary
The Software Systems Engineer plays a pivotal role in ensuring Insulet’s cloud platform delivers the performance, reliability, and security required to power critical healthcare solutions at scale. This role exists to define and uphold the nonfunctional foundation that enables seamless, resilient, and compliant digital experiences across Insulet’s ecosystem. By shaping how the platform performs under real-world demands and evolving regulatory expectations, this position directly strengthens Insulet’s ability to deliver dependable, high-quality innovations that support patients, drive trust, and sustain long-term growth in connected healthcare technology.


Position Overview
We are seeking a highly skilled Software Systems Engineer to drive the definition, architecture, and validation of Nonfunctional Requirements (NFRs) for our cloud-based platform. In this role, you will collaborate with cross-functional teams—including cloud engineering, cybersecurity, SRE, product management, and QA—to ensure the platform meets stringent expectations for performance, reliability, scalability, security, interoperability, and regulatory compliance.
The ideal candidate has deep experience with large-scale distributed systems, cloud-native architectures, and formal systems engineering processes. You will serve as the technical owner of NFRs across the platform lifecycle—from concept and requirements definition through verification, validation, and release.
Please note that this is not a DEV OPS role
Responsibilities
- Define, document, and manage Nonfunctional Requirements (NFRs) encompassing, performance, latency, scalability, reliability, availability, security and interoperability
- Drive traceability of NFRs across architecture, design, test, and release documentation in accordance with (FDA, SOC2, ISO 27001, HIPAA, etc.)
- Translate user needs, use cases, and product requirements into detailed system-level NFRs.
- Collaborate with Cloud Architecture and SRE teams to align NFRs with platform design tradeoffs.
- Model system behaviors and constraints using diagrams, performance models, load projections, and architectural documentation.
- Ensure NFRs guide architectural decisions and design patterns (e.g., microservices, event-driven architectures, serverless components).
- Partner with Cloud Engineering to ensure NFRs are technically feasible and implemented correctly.
- Contribute to Cybersecurity to embed security controls and threat-modeling outputs.
- Partner with QA/Validation to define NFR acceptance criteria and test strategies (e.g., load tests, chaos testing, penetration testing).
- Collaborate with Product Management to ensure NFRs are aligned with business priorities.
- Communicate platform-level constraints to internal teams and stakeholders.
- Define validation strategies for NFRs—including performance benchmarks, failover scenarios, HA/DR testing, API stress tests, and cloud scaling experiments.
- Review test results and partner with engineering teams to resolve gaps.
- Champion continuous improvement in NFR validation frameworks and tools.
Education and Experience
- Bachelor’s or Master’s degree in Computer Science, Software Engineering, Systems Engineering, or related field preferred.
- 5+ years of experience in systems engineering or cloud platform engineering.
Required Skills and Competencies
- Highly skilled in requirements writing and analysis for functional and non-functional software requirements, documentation and traceability, including system and/or software requirements, and data analysis for complex systems in a multidisciplinary team environment
- Strong technical understanding of AWS, Azure, or GCP cloud-native services
- Experience in Microservices architecture, REST/gRPC APIs, event streaming
- Domain expertise in one of more associated domains; preferably Software Engineering, with prior experience working in Cloud based Systems
- Demonstrate understanding of performance engineering, observability, telemetry, high-availability and resilience patterns
- Experience working in regulated or high reliability industries preferred (e.g., medical devices, aerospace, automotive, fintech).
- Demonstrated understanding of database concepts and usage
- Demonstrated understanding of Systems Engineering practices, such as requirements management, risk analyses, and system and / or software architecture
- Excellent project team and collaboration skills; experience and capability working collaboratively under a Quality Management System (QMS), as part of a cross-functional team, including software developers, systems engineers, Product Owners, and design quality experts
- Experience working in Agile development environments
Preferred Qualifications
- Certifications (AWS Solutions Architect, AWS Security, Azure Architect, CISSP, or INCOSE ASE/PSE).
- Formal training in established Systems Engineering concepts
- Any Formal training or requirement development related certification
- Knowledge of diabetes management products
- Experience with Medical Device regulations (ISO 13485, ISO 14971, IEC 62304, 21 CFR part 820.30-Design Controls)
- Experience with change orders within a Product Lifecycle Management (PLM) tool
- Knowledge of introducing innovative FDA regulated medical devices to market
- General understanding of communication, data analytics, mobile technology, IoT (Internet of Things), GDPR; a strong plus
- Very detail oriented, ability to work independently with minimal supervision, self-motivated and ability to carry out impact assessment across sub systems
Required Leadership/Interpersonal Skills & Behaviors
- Effectively manage stakeholders' expectations and drive team decisions.
- Facilitate technical review meetings and explain content to technical and non-technical audience members including but not limited to software, analytics, Site reliability engineers, Cloud Operations, Clinical, Medical, Marketing, Data engineering, Privacy, Regulatory, Product owners and Product Managers
- Communicate effectively to multiple levels in the organization and provide status reports to management
- Organize and judge priorities in a dynamic environment. Flexible to change
- Build and maintain strong working relationships with colleagues in a hybrid and remote work environment with resources spread across different time zones
- Demonstrated skills with managing multiple tasks, highly adaptive mindset with ability to judge and set priorities
NOTE: This position is eligible for hybrid working arrangements and requires on-site work from an Insulet office.
Additional Information:


Compensation & Benefits:

For U.S.-based positions only, the annual base salary range for this role is $112,600.00 - $168,850.00

This position may also be eligible for incentive compensation.

We offer a comprehensive benefits package, including:
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off (PTO)
• And additional employee wellness programs

Application Details:
This job posting will remain open until the position is filled.
To apply, please visit the Insulet Careers site and submit your application online.

Actual pay depends on skills, experience, and education.
Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.
We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
