Remote - USA - Nationwide, United States of America
Remote only
About the Business
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry-specific content with advanced technology and analytics to help them evaluate and predict risk, improve decision-making, and enhance operational efficiency across the insurance lifecycle.
A key focus of the insurance business is enabling customers to modernize their technology landscape by migrating from legacy systems to more integrated, data-driven platforms. This helps insurers improve speed, accuracy, and scalability while reducing operational and integration complexity.
You can learn more here: https://risk.lexisnexis.com/insurance
About the Team
The Implementation team plays a critical role in delivering successful customer outcomes across the insurance business. The team works closely with customers to deploy, integrate, and operationalize solutions within complex enterprise environments, ensuring platforms are effectively adopted and embedded into day-to-day workflows.
A core part of the team’s responsibility is supporting customers through onboarding, configuration, integration, and migration activities, particularly where legacy systems are being replaced or modernized. This requires close collaboration with Client Engagement, Product, Technology, and Customer Success teams to ensure smooth execution and a consistent customer experience.
The environment is highly collaborative and delivery-focused, with a strong emphasis on problem-solving, customer enablement, and managing complexity across multiple stakeholders and systems. Team members are expected to operate as trusted advisors, balancing technical understanding with strong communication and customer-facing execution skills.
About the Role
This is a senior individual contributor role focused on driving customer migration, adoption, and long-term utilization of the modernized insurance platform. The role is responsible for guiding customers through complex transitions from legacy systems to a modern cloud and data-driven platform, ensuring successful change adoption and clear realization of business value.
The individual will act as a trusted advisor to customers, defining migration strategies, identifying adoption risks, and ensuring alignment across internal and external stakeholders. A key part of the role is helping customers understand not only how the platform works, but why it is better—particularly in areas such as APIs, data standardization, AI-enabled workflows, and scalable architecture. Success in this role is measured by effective customer migration, reduced reliance on legacy systems, increased platform adoption, and long-term customer confidence in the modernized ecosystem.
Key Responsibilities
Required Qualifications
The preferred location for this role is Alpharetta, GA; however, we are open to considering remote candidates within the United States. This role may require travel to visit Alpharetta office, visit customers, attending conferences.
Candidates who are interested in this opportunity are encouraged to include a letter with their application, addressed to the hiring manager, outlining why they believe they are a strong fit for this role and how their experience aligns with the responsibilities described above.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.
Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
Want to know if this job is worth applying to?
