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Ciudad de México, México
Hybrid
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
The Sr Solutions Engineer (SE) is a sales and technical role, part of a sales team, working with F5 end-user customers and partners. The high-level objective is, together with a Named Account Manager, achieve the allocated sales target by selling F5’s solutions to a pre-defined number of end-user accounts. Critical to the success is the SE’s ability to work with end-users and F5 channel partners, to drive F5 solution sales, doing demonstrations, Proof of Concept tests (hands-on) that allow successful implementation of F5 technologies at those selected accounts.
The SE primary responsibility is to develop and deliver the sales team’s technical strategy, ensuring that the best matching and business effective F5 solutions are driven to her/his customers.
In customer engagements, the F5 SE should always engage customers with a Consultative Sales approach. This approach requires that the SE works to proactively learn and fully understand existing business and technical solutions and identify key “pain points”, challenges, and, most importantly, the gains achieved by implementing a F5 solution. You are able to discuss both technical and business benefits and not just technical features, establishing a value relationship and become the trusted advisor to your customers.
Collaboration is key to success, hence you should jointly, together with your team’s F5 salesperson, fully understand and drive the sales process, which should include identifying the Technical Decision Maker (TDM) and getting technical validation, support, and sponsorship from the TDM. And, as we always sell through our channel partners, the proposed solutions should be jointly defined with the partner sales team’s close participation so that together we can build business value propositions which address and solve real customer’s needs.
In terms of knowledge, the SE needs to have solid technical skills on F5 key solutions’ use-cases and the broader ecosystem that we work with. But, while the SE is encouraged to be able to balance requests around the whole set of F5 solutions, we expect that she/he works towards building deeper expertise only in a very reduced set of use-cases (Prime Solution), becoming the regional expert for the chosen use-cases, supporting other SEs just like she/he will also be supported by other experts in other key use-cases. Strong technical skills are a prerequisite and should continuously be improved as F5 provides training and certification opportunities.
Primary responsibilities:
Customer sales activities includes:
Post-sales activities include:
Knowledge, Skills and Abilities:
Demonstrate knowledge in:
Qualifications:
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.