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Field-IL, United States of America
Remote only
At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
The Solutions Engineer (SE) is a sales and technical role with focus on customer/partners and is part of the sales organization. The SE’s primary responsibility is to support the sales team with technical skills and provide technical knowledge around F5 solutions to our customers. To be effective, an SE needs to have excellent technical and communication skills and knowledge on both F5 products along with the various architectures our customer's use. Fear not, we do provide training and certification to keep abreast with these critical skills!
The high-level objective is to achieve the allocated sales target and selling relevant F5 solutions and products to one of the fastest growing segments within F5 - state and local governments and education (SLED). From our customer(s) perspective, the SE is a trusted adviser who proactively learns and understands their technical and business challenges and is able to propose effective solutions to mitigate their concerns/offer gainful solutions. The F5 SE not only presents the technical features but also business benefits in the Technical Value Proposition. We offer a suite of technologies for developing and delivering modern applications. Our solutions bridge the gap between NetOps and DevOps, with multi-cloud application services that span from code to customer.
Sounds interesting? Read on!
What you’ll do:
Articulate the F5 product strategy, messaging and positioning F5’s value proposition and solutions for customer business objectives
Provide technical expertise through sales presentations, solution designs, solution demonstrations, proof of concepts by various mediums – in-person/virtual presentations, white boards etc
Mentor and educate sales teams on value of F5 solutions and business drivers
Determine viability of opportunity and map out organizational structure.
Drive the sales process in partnership with the Account Manager, by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship.
Consistently provide world-class customer service through the customer life cycle
Work collaboratively with internal technical and sales resources, share best practices, updates, offer and seek expertise as the need arises in various opportunities.
Your Technical Skills (any to many, the more the better!):
Intelligent load balancing
Application acceleration
Application request routing
Web serving
Dynamic content caching
TLS/SSL encryption
Knowledge of HTTP, web servers, and web applications
Knowledge of associated protocols, e.g., TCP/IP, WebSocket, SPDY/HTTP2, SSL, SMTP, POP, DNS, etc.
Skills in Linux-/UNIX-based systems
Skills in networking technologies, and Internet security products and services
Experience in traffic management and load-balancing technologies, e.g., F5, Citrix, Riverbed, Kemp, or others
Experience with cloud providers (GCP, AWS, Azure, etc.)
Microservices architecture, systems, and tools experience/knowledge (K8s, Docker, etc.)
API development and/or management
AI tools and security
Experience in DevOps environment (understand tools, processes, culture)
Qualifications:
8+ years of related industry experience
4+ years pre-sales experience
BS/BA degree in a relevant field (CS, EE, MIS) or equivalent experience
#LI-TG1 #LI-remote
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
The annual base pay for this position is: $144,000.00 - $216,000.00F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5’s differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.
You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5’s benefits can be found at the following link: https://www.f5.com/company/careers/benefits. F5 reserves the right to change or terminate any benefit plan without notice.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.