Job Description:
Job Summary: The Sr. Staff AI Engineer is a senior individual contributor responsible for designing and delivering scalable, production ready AI solutions that advance Penn Mutual’s Connected Data Strategy. This role applies deep software and AI engineering expertise to deliver enterprise AI capabilities across LLM based services, retrieval augmented generation (RAG), document intelligence, and cloud native integrations, leveraging AWS native technologies, domain owned data products, and third party SaaS platforms.
Responsibilities
AI Engineering:
Design, implement, and maintain production AI services using AWS native technologies such as Bedrock, SageMaker, Lambda, EventBridge, OpenSearch, S3, and DynamoDB.
Build and operate retrieval augmented generation (RAG) pipelines, including embedding strategies, vector search, prompt orchestration, and response evaluation.
Engineer LLM enabled APIs and workflows that integrate directly into enterprise applications and data products.
Develop solutions for unstructured data and document intelligence, including extraction, enrichment, classification, and search.
Quality and Operations:
Apply strong software engineering practices including CI/CD, automated testing, infrastructure as code, and runtime observability.
Ensure AI systems meet requirements for performance, scalability, security, cost efficiency, and resilience.
Partner with platform and operations teams to support production readiness, monitoring, and ongoing optimization of AI workloads.
Continuously improve solution quality through experimentation, tuning, and performance analysis.
Leadership and Collaboration:
Collaborate closely with Architecture, Data, Platform, and Product teams to deliver AI solutions aligned with enterprise direction and domain needs.
Provide technical leadership through implementation, code reviews, and design guidance for AI related initiatives.
Mentor engineers and teams on applied AI engineering patterns, cloud native development, and responsible AI practices.
Contribute reusable components, patterns, and reference implementations to accelerate AI adoption across IM&T.
Assist Software Engineering leaders with project planning via recommendations on scope, estimates, priority, and dependencies.
Governance and Compliance:
Implement AI solutions that adhere to enterprise governance, security, privacy, and model risk standards.
Ensure AI systems are observable, auditable, and well documented to support compliance and operational oversight.
Partner with governance and compliance teams to align technical implementations with applicable policies.
Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and ability required.
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
10+ years of experience in software engineering, with 3–5+ years focused on AI/ML, data intensive, or intelligent systems.
2–3+ years of handson experience delivering AI/ML solutions on AWS.
Demonstrated experience with enterprise scale LLMbased systems, including retrieval augmented generation (RAG) and vector search.
Strong proficiency in cloud native, serverless, and event driven architectures.
Experience with MLOps/DataOps concepts, infrastructure as code, and production observability.
Deep technical expertise in software architecture, cloud computing, microservices, API design, and data architecture.
Expertise in cloud native and serverless integration patterns.
Strong understanding of governance, metadata management, catalogs, lineage, and access controls.
Hands on experience with unstructured data and document intelligence solutions.
Competencies:
Customer Service: Exceptional attitude and a passion for providing outstanding service to internal customers.
Attention to Detail: Thoroughness in accomplishing a task through concern for all the areas involved. Monitors and checks work or information and plans and organizes time and resources efficiently.
Analytical Skills: Collects and researches data; Designs workflows and procedures; Identifies data relationships and dependencies.
Communications: Exhibits good listening and comprehension. Expresses ideas and thoughts in verbal and written form. Keeps others adequately informed. Selects and uses appropriate communication methods.
Problem Solving: Ability to solve issues efficiently and quickly.
Relationship Management: Manages interactions to service and support to the organization; establishes credibility with all interactions.
Teamwork: Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views.
Supervisory Responsibilities: No
Base Salary Range - $148,000- $190,000
For over 175 years, Penn Mutual has empowered individuals, families and businesses on the journey to achieve their financial goals. Through our partnership with Financial Professionals across the U.S., we help instill the confidence and reliability that comes from a stronger financial future. Penn Mutual and its affiliates offer a comprehensive suite of competitive products and services to meet the unique needs of Financial Professionals and their clients, including life insurance, annuities, wealth management and institutional asset management. To learn more, including current financial strength ratings, visit www.pennmutual.com.
Penn Mutual is committed to Equal Employment Opportunity (EEO). We provide employment and advancement opportunities to all qualified applicants and associates, according to applicable laws. This is reflected in our practices for hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, compensation, selection or training, and all other terms and conditions of employment. All employment-related decisions and practices are free from unlawful discrimination. This includes: race, creed, color, national origin, ancestry, citizenship age, gender (including pregnancy), sexual orientation, gender identity or expression, domestic partnership or civil union status, marital status, genetic information, disability, religious observance or practice, liability, veteran status or any other classification protected under applicable law.