The Solutions Architect Lead will work across the ERP support team to deliver process improvements and identify simplification opportunities. Will act as a functional expert on FieldCore’s Enterprise Tooling Management system to quickly assess and provide resolution for incidents and problems. This position will work with Tooling Digital Operation process owners to translate functional requirements and generate detailed functional specifications. Will coordinate SDLC between functional and technical build resources to ensure changes are built and deployed with quality.
Job Description
Essential Duties & Responsibilities
Provide support for SAP ECC (MM, SD, PM, ETM together with Fiori and System Administration functionalities) through working with business users in understanding, troubleshooting, and resolving production support tickets
Architect Solutions that are sustainable and drive value for our business
Solve production issues from low to highly critical/ severity issues
Provide support in period close activities which are essential part of the business processes
Work with ERP Support to resolve ETM issues with ERP seeded functionalities, including: knowledge in De-bugging, Sandboxing and Configuring ERP Systems
Work with our IT Support partners to resolve production support tickets related to customized functionalities
System setup and configuration for upgrades/ implementation of new functionalities/organizations
Business analyst tasks which include: gathering of requirements and information from core application users and business sponsors; understand business goals and objectives; gather system and development requirements; research on existing functionalities and feasible custom solutions; prepare necessary and required documentations; communicate/translate functional specifications and business requirements for development/technical groups used
Meet ad hoc report requirements by creating customized reports, utilizing reporting tools, and developing scripts to extract data/reports
Fix data corruption and/or minor system errors and conduct bulk updates by creating tested, reliable, and accurate data fixes/ scripts
Develop business process improvements using the current/ available ERP applications/functions
Participate in UAT document preparation, testing activities, production implementation and post-production support/ activities
Document business process documents that coincide with the use of ERP system
Provide proper training to all kinds of ERP users: core; external/ internal; end-users; self-service users
Travel may be required
May be assigned other duties to help proactively drive the FieldCore vision and align with our organization’s core values.
Required Qualifications & Experience
Bachelor’s degree in technical/related field or equivalent
10+ years of experience in implementing SAP ECC, S4/HANA ERP systems
In depth functional and configuration expertise with proven track record of providing innovative solutions
Business Process documenting skills and Expertise in writing Functional Designs for RICEFW objects
System Integration experience with other ERP systems, Third Party Systems and SAAS platforms
Hands on experience in Extraction Transformation and Load of Data to SAP
English proficiency required
Desired Characteristics
Master’s degree desired
Experience as Solution Architect in an end to end greenfield SAP Implementation
Hands on SAP Techno-functional experience in SAP PM and ETM Modules with knowledge of cross module integration
Knowledge of MM and SD Modules with experience in the P2P and O2C cycles
SAP Fiori, SAP Master Data Governance experience a big plus
Proficient with all applications of the Microsoft Office suite, including: Access, Excel, Word, PowerPoint, MS Project, Visio, and Outlook
Education/work background in the construction and equipment management industry
Independent and team player with enthusiasm in working in both management and customer-oriented environment
Effective communication skills both verbal and written (includes documentation skills)
To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.
