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Pulau Pinang, Malaysia
Onsite
Job Summary**
Ensure the quality of supplied materials and components to support Jabil's manufacturing operations, driving continuous improvement and supplier compliance.
Job Responsibilities**
* Develop, implement, and maintain supplier quality assurance programs and procedures.
* Conduct supplier audits, assessments, and qualifications to ensure compliance with Jabil's quality standards, specifications, and regulatory requirements (e.g., ISO, AS9100, IATF16949).
* Investigate and resolve complex supplier quality issues, including root cause analysis, corrective and preventive actions (8D, SCAR), and effectiveness verification.
* Monitor and analyze supplier performance metrics (e.g., PPM, OTD, scrap rates) and drive continuous improvement initiatives.
* Collaborate with Engineering, Purchasing, and Manufacturing teams on new product introduction (NPI) and design changes to ensure supplier readiness and quality.
* Review and approve supplier PPAP/FAI submissions and other quality documentation.
* Provide technical guidance and support to suppliers to improve their quality systems and processes.
* Lead supplier development activities, including training and capability building.
* Prepare and present supplier quality reports and performance reviews to management.
Job Qualifications**
* Bachelor's degree in Engineering (Mechanical, Electrical, Industrial, or equivalent).
* Minimum 5-7 years of experience in supplier quality engineering within a manufacturing environment, preferably electronics manufacturing.
* Strong knowledge of quality management systems (ISO 9001, AS9100, IATF 16949).
* Proficiency in quality tools and methodologies (e.g., 8D, FMEA, SPC, MSA, PPAP, APQP, Six Sigma, Lean Manufacturing).
* Proven experience conducting supplier audits and assessments.
* Excellent problem-solving, analytical, and decision-making skills.
* Strong communication, interpersonal, and presentation skills.
* Ability to work independently and as part of a cross-functional team.
* Proficiency in English, both written and spoken.
* Ability to travel to supplier sites as required.
✅ Open-minded and willing to challenge existing processes
✅ Strong analytical and problem-solving skills
✅ Passion for digitalization, automation, AI, and data analytics
✅ Comfortable working with cross-functional teams
✅ Self-driven learner with a continuous improvement mentality
✅ Able to turn operational challenges into scalable digital solutions
✅ Basic understanding of quality systems, supplier quality, and manufacturing processes
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
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