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Ciudad de México, México
Remote only
About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software.
Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects.
The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.
We are actively seeking a talented and experienced Sr. Support Engineer specializing in SAP FICO to join our dynamic team. The Sr. Support Engineer will report directly to the Regional Manager, SAP Delivery.
Position Summary
Rimini Street is seeking a Sr. Support Engineer, SAP FICO with deep expertise in Controlling (CO), particularly Product Costing and Material Ledger, to support complex, global SAP environments.
This role is part of our global support team and is responsible for delivering hands-on troubleshooting, root cause analysis, and client-facing support for mission-critical SAP applications. The ideal candidate combines strong functional and technical capabilities and thrives in diagnosing and resolving complex financial and controlling issues in live production systems.
Essential Duties and Responsibilities
Provide expert-level support for SAP FICO, with strong emphasis on:
Product Costing (CO-PC)
Material Ledger
Cost Center and Profit Center Accounting
CO-PA (Profitability Analysis)
Troubleshoot and resolve complex production issues, including:
Month-end close and controlling processes
Costing and variance analysis
Cross-module integrations (FI, MM, SD, PS)
Perform root cause analysis in highly customized SAP environments
Support SAP Project Systems (PS), including:
WBS structures
Project cost integration
Work directly with clients to:
Diagnose issues
Provide clear, actionable solutions
Deliver a high-quality customer experience
Collaborate with technical teams (e.g., ABAP, integrations) to resolve defects
Develop and deliver application fixes and data corrections
Support global customers in a 24x7 support model, ensuring SLA adherence
Contribute to knowledge management, documentation, and continuous improvement initiatives
Required Skills & Experience
10+ years of SAP experience with strong focus on FICO, particularly Controlling (CO)
Strong working knowledge of standard SAP FI operations (GL, AP, AR) to support integration with CO
Deep hands-on expertise (mandatory):
Product Costing (CO-PC)
Material Ledger
Proven experience troubleshooting:
Month-end close issues
Costing variances and settlement processes
Strong understanding of:
CO-FI integration
Cross-functional processes (MM, SD, PS)
Hands-on experience with SAP Project Systems (PS) configuration
Experience working in production support environments
Strong troubleshooting and root cause analysis skills, including ability to debug complex issues
Ability to communicate clearly with both technical and business stakeholders
Demonstrated ability to work independently and in a global, virtual team environment
Preferred Qualifications
Experience with SAP S/4HANA
Exposure to:
FSCM / Treasury
Asset Accounting (with understanding of financial impact)
ABAP debugging or strong collaboration with development teams
Experience in global or multi-country SAP environments
Profile We Are Targeting
Hands-on problem solver, not just an implementation lead or architect
Strong experience in support environments, not only project delivery
Comfortable working in complex, highly customized SAP landscapes
Able to own issues end-to-end
Strong client-facing presence, with clear and structured communication
Proactive, solution-oriented, and customer-focused
Location
Remote - Mexico
Why Rimini Street?
We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.
Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:
Company
We dream big and innovate boldly.
Colleagues
We work with extraordinary people who create a culture of mutual respect and collaboration.
Clients
We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.
Community
We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.
Accelerating Company Growth
Nasdaq-listed under ticker symbol RMNI since October 2017
Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
Over 2,000 team members in 23 countries
US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/
Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.
To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com
Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.
