Job Description:
The Sr Systems Engineer (IBM Solutions) for our CCA (Caribbean Central America) Organization will be responsible for complex engineering for IBM software platform including Data and AI, Automation and hybrid Cloud, systems and/or storage environments, along with related applications, network considerations and infrastructure applications, whether on-premises or in the cloud.
Ensures configuration & sizing considerations and builds are consistent with platform and architectural standards and will meet specified needs.
Independently makes important decisions regarding engineering, configuration, monitoring, capacity planning and problem resolution that could affect million-dollar project delivery or the successful execution of business transactions for several hours.
Ensures backout plans are created and executable in the event of an implementation problem.
Directs and trains System Engineers and Associate Engineers to meet workload demands.
Continually updates skillset and stays abreast of technologies, trends and developments.
“Let’s Achieve Great Outcomes. TD SYNNEX is the partner that helps unlock business results for all.”
Candidates from Venezuela are encouraged to apply.
What You’ll Do:
- Designs, configures, complex regional software, data, AI and automation solutions.
- Apply knowledge of IBM's Automation and Integration portfolio, including Maximo, Cloud Pak for Integration, and IBM FinOps offerings, to design, position, validate, and demonstrate solutions that deliver business value and operational efficiency
- Collaborate with business partners to ensure appropriate solution sizing and configuration, aligning software recommendations with client requirements and supporting accurate quoting and pricing activities. (40%)
- Designs Compute and storage solutions to enable new business opportunities, support organic growth and small to moderate M&A, and to implement and improve new application services
- Provides full operational support for global and regional software and infrastructure services that execute revenue-generating applications, colleague productivity tools, back office systems, and customer support, with rare assistance from more senior engineers in mission critical and/or extremely complex situations (30%)
- Works with project managers to prioritize work, and provides structure and direction to Engineers and Associate Engineers as necessary to meet team commitments (15%)
- Builds and updates systems automation and monitoring tools (15%)
- Performs other additional duties as assigned.
What We’re Looking For:
- Associate Degree with Systems Engineering or Related field of study required.
- 3+ Years of relevant work experience.
- Proficient in English (level B2 or higher) required.
- Able to execute instructions and to request clarification when needed.
- Able to perform basic mathematical calculations.
- Able to recognize and attend important details with accuracy and efficiency.
- Able to communicate clearly and convey necessary information.
- Able to create and conduct formal presentations.
- Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.
- Possesses strong multi-cultural interpersonal skills.
- Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
- Possesses strong organizational and time management skills, driving tasks to completion.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
- Able to work independently with minimum supervision.
- Able to maintain confidentiality of sensitive information
- Able to build solid, effective working relationships with others.
- Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
- Able to quickly learn new systems and technology.
- Able to use relevant computer system applications at an advanced level.
- Failure to accomplish goals or meet customer expectations will result in failure of the work group to meet goals.
Other Education/Certifications:
- Demonstrate working knowledge of IBM Data & AI software portfolio,
- Experience with analytics, business automation, and enterprise AI solutions
- Experience with FinOps
- Experience with Windows and Linux server and network operating environments.
- Experience with datacenter infrastructure technologies such as enterprise servers, storage systems (SAN, NAS, NVMe, FC, iSCSI, SDS, etc.), data protection, and related applications.
- Experience with virtualization datacenter technologies such as vSphere, Hyper-V, KVM and container platforms such as Docker, Kubernetes and OpenShift.
- Experience with hybrid multi-cloud solutions such as AWS, Azure, GCP, IBM Cloud, etc.
- Preferred knowledge in cybersecurity, AI data analytics, and/or IoT.
- Preferred IBM Certifications.
Working Conditions:
- Professional environment (Remote).
- Consistent non-standard work or overtime as business requires.
- On-call availability required as necessary.
- Some travel is required.
- Represents the company to the customer and the customer to the company in all sales-oriented activities.
What’s in it for You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity, and inclusion.
If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply.
You may be exactly the person we’re looking for!
#CCA
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.
TD SYNNEX is an E-Verify company
