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Norwood, Massachusetts, United States
Onsite
The Role:
Moderna is seeking a highly skilled SAP Basis Administrator with 10–12 years of experience managing enterprise SAP landscapes, including SAP S/4HANA and RISE with SAP environments. The ideal candidate will provide technical leadership for SAP Basis administration, cloud operations, lifecycle management, system architecture, performance optimization, and security. This role will drive successful implementation, support, governance, and continuous improvement of SAP platforms while partnering with business stakeholders, SAP, infrastructure, security, and application teams to deliver scalable, compliant, and high-performing solutions.
Here’s What You’ll Do:
SAP Basis Administration & Lifecycle Management
Lead the administration, maintenance, and optimization of SAP environments including SAP S/4HANA, ECC, SAP HANA, SAP Business Technology Platform (BTP), SAP Fiori, SAP Solution Manager/Cloud ALM, and SAP Cloud Connector.
Manage the complete SAP S/4HANA RISE lifecycle, including implementation, migration, upgrades, release planning, patch management, system maintenance, and operational governance.
Monitor and review SAP system builds, installations, support package stacks, enhancement packs, kernel upgrades, system refreshes, client copies, and performance tuning activities.
Plan and execute SAP system copies, refreshes, Unicode conversions, OS/DB migrations, and landscape transformation projects.
Recommend system enhancements, architecture improvements, and upgrade strategies to improve system efficiency, scalability, reliability, and performance.
Manage SAP transport management, client administration, change control, and release management processes.
Ensure SAP environments meet high availability, disaster recovery, backup, recovery, and business continuity requirements.
Administer SAP HANA databases including backup/recovery, system replication, performance tuning, and capacity planning.
SAP Technical Leadership
Configure and support complex, multi-platform SAP application environments and provide technical leadership across SAP technologies.
Define technical architecture and infrastructure requirements for SAP projects and ensure technical deliverables are appropriately scoped and executed.
Develop, review, and oversee execution of technical implementation plans, validation activities, and deployment strategies.
Develop and execute technical test plans supporting SAP infrastructure changes, upgrades, migrations, and integrations.
Ensure solutions are properly built, tested, validated, and successfully cut over into production environments.
Provide production readiness reviews and post-implementation support for new SAP capabilities.
Partner with SAP and cloud providers to evaluate emerging technologies and deploy fit-for-purpose, scalable solutions that meet business and performance requirements.
Stay current with SAP product roadmaps, cloud technologies, automation capabilities, and industry best practices to recommend innovative solutions.
Cloud, Infrastructure & Security
Support SAP workloads across AWS, Microsoft Azure, Google Cloud Platform, or RISE-managed cloud environments.
Collaborate with infrastructure, networking, and cybersecurity teams to maintain secure, resilient, and highly available SAP platforms.
Implement and maintain SAP security best practices including SSL certificates, Secure Network Communications (SNC), Identity and Access Management (IAM), Single Sign-On (SSO), Multi-Factor Authentication (MFA), and vulnerability remediation.
Support cloud infrastructure optimization, automation, monitoring, and performance management.
Ensure compliance with enterprise security standards, audit requirements, and regulatory controls.
Operations & Production Support
Provide technical leadership for SAP production support and serve as an escalation point for complex SAP Basis issues.
Provide first-level technical support for SAP Basis infrastructure issues and work directly with SAP Support and technical vendors to resolve critical production incidents.
Perform root cause analysis for production issues and implement preventive and corrective actions.
Monitor system availability, capacity, performance, and operational health using SAP monitoring tools.
Develop automation using PowerShell, Bash, Python, Ansible, Terraform, or similar technologies to improve operational efficiency.
Provide ongoing IT operational support for delivered SAP solutions throughout their lifecycle.
Governance & Project Delivery
Establish and maintain governance processes that preserve solution integrity while minimizing unnecessary customizations.
Define technical standards, operational procedures, documentation, and SAP Basis best practices.
Participate in architecture reviews, project planning, change advisory boards, and technical design discussions.
Collaborate with functional teams, developers, infrastructure teams, security teams, and business stakeholders throughout project lifecycles.
Mentor junior SAP Basis administrators and provide technical leadership across cross-functional teams.
Ensure project deliverables meet quality, security, compliance, and operational support requirements.
Compliance & Quality
Follow all applicable GxP regulations, industry standards, corporate policies, and quality requirements to ensure regulatory compliance.
Execute responsibilities in accordance with Standard Operating Procedures (SOPs), work instructions, and established operational processes.
Adhere to Good Documentation Practices (GDP) and Data Integrity principles to ensure documentation, records, and system evidence are accurate, complete, and audit ready.
Support internal audits, regulatory inspections, computer system validation (CSV), and compliance assessments as required.
Here’s What You’ll Bring to the Table:
Bachelor’s degree in computer science, Information Technology, Engineering, or related field.
10–12 years of progressive SAP Basis Administration experience supporting large enterprise SAP environments.
Extensive experience with SAP S/4HANA, SAP ECC, SAP HANA, SAP NetWeaver, SAP Fiori, SAP Solution Manager or Cloud ALM, and SAP Business Technology Platform (BTP).
Demonstrated experience managing SAP RISE lifecycle activities including implementation, migration, upgrades, release management, and production support.
Strong experience administering SAP environments hosted on AWS, Microsoft Azure, Google Cloud Platform, or RISE with SAP.
Expertise in SAP HANA administration, system replication, disaster recovery, backup and recovery, and performance optimization.
Experience with Linux administration, enterprise databases, storage, virtualization, and cloud infrastructure.
Strong knowledge of SAP transport management, Change and Release Management (ChaRM), and ITIL processes.
Experience with scripting and automation using PowerShell, Bash, Python, Ansible, Terraform, or similar technologies.
Excellent analytical, troubleshooting, communication, leadership, and stakeholder management skills.
Excellent communication and stakeholder management skills, with the ability to collaborate effectively across technical, functional, and business teams.
Demonstrated experience contributing to technical delivery, reviewing solution designs, and supporting high-quality implementation outcomes in collaboration with cross-functional teams.
Experience in an FDA-regulated environment such as Pharma or Medical Device is preferred.
Pay & Benefits
At Moderna, we believe that when you feel your best, you can do your best work. That’s why our benefits and well-being resources are designed to support you—at work, at home, and everywhere in between.
About Moderna
Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.
By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.
We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.
If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.
Our Working Model
As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact.
Moderna is a smoke-free, alcohol-free, and drug-free work environment.
Equal Opportunities
Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!
Moderna is an E-Verify Employer in the United States. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Accommodations
We’re focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best.
Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at leavesandaccommodations@modernatx.com.
Export Control Notice
This position may involve access to technology or data that is subject to U.S. export control laws, including the Export Administration Regulations (EAR). As such, employment is contingent upon the applicant’s ability to access export-controlled information in accordance with U.S. law. Due to the nature of the work and regulatory requirements, only individuals who qualify as U.S. persons (citizens, permanent residents, asylees, or refugees) are eligible for this position. For this role Moderna is unable to sponsor non-U.S. persons to apply for an export control license.
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