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Lansing, Michigan, United States
Remote only
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Job Purpose
The Senior Talent Development Consultant plays a key role in developing and delivering learning and development strategies and solutions to meet business objectives. The focus is on building and maintaining sustainable learning and development programs within Jackson at all levels in the organization. The priority will be to develop, design and facilitate programs to grow Jackson's internal talent, developing and preparing the talent pipeline through learning and development opportunities.
Essential Responsibilities
Designs, develops, supports, implements, and assesses learning and development strategies using a structured talent management and human performance methodology, to include assessing and evolving the learning and development programs.
Consults with business units and HR partners to identify, design and implement programs to support current and future development needs.
Executes the talent development strategy through a blend of in-person workshops, experiential learning, online sessions, eLearning, performance support tools, coaching, assessments, and other approaches and resources.
Delivers and supports the facilitation of engaging learning opportunities through a variety of modalities, including in-person, virtual and hybrid instructor-led training.
Stays current on latest developments in talent development, learning, organizational development and coaching trends.
Applies a human performance methodology to the design, development, implementation and measurement of programs and processes, aligned with meeting the company’s objectives.
Acts as an expert in instructional design and emerging delivery methods.
Continues to identify ways to deliver courses and consulting offerings that are both engaging and delivered in an efficient manner that drives the right learning outcomes.
Works with leaders and associates at all levels, with the goal of driving effective development solutions.
Leads and facilitates meetings, focus groups, and other working sessions to help solve difficult problems, align disparate viewpoints, gather data, and build capabilities.
Works to refine, improve and develop new learning solutions that reflect learner needs and business priorities.
Develops a strong working knowledge of the business, understanding of subject matter, and impact on audience for course content development.
Contributes a high degree of thought leadership in measuring learning outcomes.
Provides regular reporting on training evaluations, effectiveness, and impact on business goals and objectives.
Manages sensitive and/or confidential data appropriately.
Other Duties
Performs other duties and/or projects as assigned.
Knowledge, Skills and Abilities
Proven ability to conduct training needs analysis, ensuring that solutions address the correct root cause, and that the impact to the business is measurable.
Strong knowledge and understanding of Adult Learning Theory.
Strong understanding of instructional design, and a demonstrated ability to develop and deliver programs for individuals at all levels of the organization.
Strong facilitation skills, with the ability to leverage skill and experience to maximize participation and impact.
Proven ability to work with leaders at all levels, as a consultant and business partner.
Ability to manage multiple projects and processes, organize deliverables and resources, and prioritize details to meet deadlines.
Ability to operate independently with limited oversight.
Excellent written and verbal communication skills.
Exceptional interpersonal and influence skills.
Ability to travel 10-20%.
Qualifications
Bachelor's Degree required or equivalent experience required.
Master's Degree with emphasis in HR, Learning & Development, or related field preferred.
5+ years experience in learning and development, including the delivery and measurement of training programs required.
Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.
