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United States Virgin Islands, United States
Remote only
The Senior Technical GTM Specialist acts as a technical authority within the Global GTM organisation, bridging our Megaport Network and Latitude.sh Compute and Storage platforms. This is a pivotal role in translating Megaport’s platform capabilities into clear, deployable architectures for our customers. This role bridges Product, Engineering, and Go-to-Market teams by transforming complex multi-platform solutions into practical blueprints, technical enablement materials, and field-ready assets.
You will work at the intersection of deep technical expertise and customer-facing strategy, ensuring that highly sophisticated solutions - spanning connectivity, compute, storage, and emerging workloads - are articulated with precision and credibility.
This role provides a high impact career path for experienced Solution Architects who want to shape global Technical GTM strategy, and build technical content (diagrams, guides, labs, battlecards etc) that help influence & close deals.
Instead of high-level collateral, you will create concrete technical blueprints, clean architecture diagrams, API integration guides, and hands-on lab environments.
Enablement Partnership & Technical Guides: Partner closely with the Global Sales Enablement team to write, design, and maintain clear technical guides for both internal teams (Solutions Architects, Technical Account Managers & Global Sales team) and external audiences.
Global Solution Architecture Training: Build & deliver technical trainings & workshops for all Global Megaport Solution Architects, ensuring accurate content in collaboration with product and product marketing.
Product & Engineering Roadmap Alignment: Work directly with the Product managers and Engineering teams to stay ahead of upcoming product releases, test early feature builds, and ensure technical enablement materials are complete before the release. Leveraging product marketing and enablement teams to distribute.
Architecture Diagrams & Visuals: Build clean, highly detailed, and professional architecture flows and design patterns using tools like Figma, Lucidchart, or Draw.io.
"Better Together" Reference Designs: Build production ready reference architectures, Terraform, and API scripts showing how Compute, Network, and Storage connect seamlessly.
Owns Technical Source of Truth: Serve as the accountable owner for deep technical content requests from GTM leadership and field teams to ensure accuracy and consistency.
Hands-on Demos & Labs: Build interactive sandbox environments, demo scripts, and lab guides for Solution Architects to use, learn & demo in complex customer deals.
GTM Strategy & Deal Feedback: Convert deal insights and win/loss data into actionable GTM strategy and concrete product feature requests for Engineering and Product teams.
Contribute to thought leadership through whitepapers, solution briefs, and technical deep dives
Senior Technical Background: 5+ years of experience as a Solution Architect, Sales Engineer, or Technical Strategist in networking, storage and bare metal platforms.
High Attention to Detail: Obsessive focus on technical accuracy, clean layout, and clear formatting in every diagram, whitepaper, and lab guide.
Diagramming & Visual Tool Skills: Proven capability using Figma, Lucidchart, Draw.io, or equivalent tools to design clear, customer facing technical diagrams.
Core Technical Knowledge: Deep understanding of networking fundamentals (BGP, IP routing, firewalls) and bare-metal server infrastructure.
Hands-on Capability: Strong experience working with APIs, infrastructure automation (Terraform/Ansible), and setting up live lab environments.
Simple & Clear Communication: Ability to translate complex engineering concepts into direct, plain language for sellers and enterprise buyers.
Demonstrated ability to create detailed technical documentation, architecture diagrams, and deployment guides
You can work collaboratively in a fast-paced, cross-functional environment.
Flexible working environment – a remote-first culture with coworking options available
Generous leave plans – including, parental leave, birthday leave, and a purchased annual leave program
Health and wellness support – through a wellness allowance and employee wellbeing initiatives
Comprehensive learning support – generous study and training allowance plus paid study leave
Creative, modern workspaces – designed to inspire when you're not working remotely, plus access to coworking spaces via our global WeWork membership if you work remotely, but like to get out of the house sometimes
Motivated, inclusive team – work alongside industry experts and fresh talent
Recognition programs – celebrate achievements with our Legend and Kudos award
