Sr Technical Product Manager

Accountabilities:

• Own product definition and backlog quality by acting as the voice of the customer and translating market problems, business requirements, and product strategy into clear epics, features, and user stories.
• Establish precise, testable acceptance criteria and clear definitions of done while continuously refining the product backlog to maintain readiness, clarity, and alignment with priorities.
• Partner closely with Engineering and Architecture to ensure product solutions support scalable, event-driven, secure, and sustainable system designs.
• Communicate priorities, business context, constraints, and expected outcomes clearly to development teams to maintain alignment between product intent and delivery execution.
• Evaluate tradeoffs across customer value, technical feasibility, delivery risk, scalability, security, and long-term platform health.
• Lead iteration planning and backlog refinement while supporting pragmatic, outcome-focused agile delivery practices.
• Proactively identify and manage risks, dependencies, and blockers that could affect delivery timelines or expected product outcomes.
• Champion the adoption of AI, automated testing, reusable solutions, repeatable processes, and secure-by-design practices.
• Monitor product performance and delivery metrics to evaluate value realization, delivery predictability, and quality.
• Use data, customer feedback, and delivery insights to inform roadmap evolution, prioritization, and product decisions.
• Balance new feature development with defect resolution, technical debt reduction, and ongoing platform health.
• Serve as a trusted product expert and ambassador for internal and external stakeholders while building strong cross-functional relationships around roadmap priorities and delivery expectations.
• Mentor and support colleagues in modern product management and agile delivery practices while leading effectively through influence rather than formal authority.

Requirements:

• You have a Bachelor’s or Master’s degree in Business, Technology, or a related field, or equivalent practical experience.
• You have at least 5 years of experience as a Technical Product Owner, Product Owner, Software Engineer, or in a similar role within agile environments.
• Experience with criminal data source fulfillment or regulated data environments is highly desirable.
• You have familiarity with AI, API-architected systems, and event-driven architectures.
• You have strong technical acumen and can confidently engage in discussions involving APIs, system architecture, integrations, and cloud-native ecosystems.
• You can translate complex business problems into clear, actionable, and technically sound requirements.
• You have demonstrated the ability to balance feature delivery with platform health, scalability, security, and long-term sustainability.
• You are comfortable operating in ambiguous environments and making informed decisions when information is incomplete.
• You communicate effectively with both technical and non-technical audiences and can build alignment across diverse stakeholder groups.
• You are customer-focused, results-oriented, and committed to continuous learning, experimentation, and iteration.
• You are collaborative and accountable, with the ability to lead and influence teams without relying on formal authority.
• You have strong analytical, prioritization, and decision-making skills.

Benefits:

• Professional development opportunities, including access to an award-winning manager development program.
• Generous Paid Time Off program, subject to applicable eligibility requirements.
• Volunteer Time Off opportunities supporting participation in philanthropic activities.
• Competitive benefits, including medical and dental coverage, subject to applicable eligibility requirements.
• Access to a Global Employee Assistance Program.
• Opportunities to connect with colleagues through Employee Impact Groups and employee experience events.
• Exposure to modern product management, AI, cloud-native technologies, APIs, event-driven architecture, and secure software practices.
• Opportunities to contribute to impactful products while collaborating with cross-functional teams in a global technology environment.