Xumo, a joint venture between Comcast and Charter Communications, was formed to develop and offer a next-generation streaming platform for the entire entertainment industry. The company consists of three primary lines of business: Xumo devices, Xumo Play, and Xumo Enterprise. Powered by Comcast’s global entertainment platform, Xumo devices feature a world-class user interface with universal voice search capabilities, making it easy for consumers to find and enjoy their favorite streaming content. Xumo Play is a free ad-supported streaming TV (FAST) service offering hundreds of linear channels and on-demand options. Xumo Enterprise provides tools and services for content creators, distributors, and advertisers to make FAST content more accessible.
Job Summary
The Senior Technical Product Manager is responsible for driving the execution and delivery of strategic product initiatives across the Xumo Play experience. This role partners closely with engineering, UX, QA, data, and other cross-functional teams to define requirements, prioritize work, and deliver high-quality customer-facing features on schedule. The position plays a key role in roadmap planning and execution for core platform capabilities, including content discovery, personalization, user accounts, profiles, and identity-related experiences.
As an execution-focused product leader, the Senior Technical Product Manager collaborates extensively with Comcast platform partners to align on shared initiatives such as authentication, identity management, child safety, privacy, and regulatory compliance. The ideal candidate combines strong technical acumen, product management expertise, and cross-functional leadership skills to deliver scalable solutions that enhance the customer experience while meeting business and platform objectives
Job Description
Highly Preferred Experience/Additional Info:
- Experience managing consumer-facing digital products.
- Experience with product development of Connected TV (CTV), streaming media, or OTT platforms.
- Experience with product development of mobile application (iOS and/or Android).
- Experience with user identity, authentication, profiles, privacy, or account management capabilities is a strong plus.
- Experience working with personalization, recommendation systems, search, or content discovery.
- Experience collaborating across large, matrixed organizations.
- Experience partnering with engineering teams using Agile/Scrum methodologies.
- Position is office based in Philadelphia, PA, 4 days/week & 1 day remote
Responsibilities:
- Represent the voice of the customer throughout the product lifecycle, translating customer needs and business objectives into product requirements and roadmap priorities.
- Conduct market research, customer analysis, and competitive assessments to inform product decisions and identify opportunities to improve the Xumo Play streaming experience.
- Collaborate closely with engineering, UX, QA, data, and other cross-functional teams to deliver high-quality product features on schedule.
- Participate in roadmap planning for product enhancements across the Xumo Play experience, including content discovery, personalization, user accounts, profiles, and other customer-facing capabilities.
- Collaborate with Comcast partner organizations to align on shared platform initiatives, including user accounts, authentication, profiles, child safety, privacy, and regulatory requirements.
- Communicate customer needs, market trends, opportunities, and product priorities while advocating for features that improve customer engagement and business outcomes.
- Evaluate product opportunities, technical feasibility, and dependencies to help prioritize roadmap investments and deliver customer value.
- Lead cross-functional product initiatives, coordinating stakeholders across Xumo and Comcast to drive execution and successful delivery.
- Recommend process, product, or service improvements by anticipating business challenges, customer needs, and evolving regulatory requirements.
- Contribute to product planning and roadmap execution by leveraging customer insights, product analytics, and collaboration with senior product leadership.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Skills
Cross-Functional Management, Data-Driven Decision Making, Digital Product Management, Technical Acumen, User Requirements
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's Degree, Bachelor's Degree: Business Administration, Bachelor's Degree: Computer and Information Science
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relevant Work Experience
10 Years +
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
