Sr. Technical Program Manager

The PinTech team at Pinterest supports partnerships across a diverse set of companies to provide our Pinners with world class experiences bringing them the inspiration to create a life they love. As a Solutions Engineer, you’ll work with a variety of Tier 1 clients across Pinterest products (Enterprise, Adtech, Shopping, Growth, etc.) to define and build scalable partner solutions, helping hundreds of millions of people find ideas and inspiration. You will be the evangelist of Pinterest’s technology stack, both internationally and domestically. 

What you’ll do:

• Serve as the subject-matter expert on the Pinterest API and partner integrations, and the deep expert on Pinterest's business products — how to best deploy, build on, and troubleshoot them for partners
• Own technical relationships with Tier 1 partners and Enterprise Advertisers, providing bespoke, proactive and reactive technical support through dedicated and scaled channels to ensure a high level of customer satisfaction
• Provide on-call support coverage via on-call rotation for Pinterest business solutions such as Measurement and Delivery, debugging and resolving complex, multi-system technical issues end-to-end
• Design, build, and ship scalable, production-grade systems, tools, and solutions — including new API launches, large-scale integration builds, partner-facing SDKs, and high-impact bug fixes — that drive partner integration, product adoption, and revenue growth, partnering with Engineering on design and delivery
•   - Write clean, high-quality, maintainable code for APIs, SDKs, and partner-facing tools, and conduct and participate in code reviews to uphold code quality and long-term maintainability
• Architect and integrate end-to-end systems with clear launch-plan strategies that address partner challenges at scale
• Develop and maintain performance and quality monitoring systems to ensure partner integrations are highly available
• Drive new product and solution development with Product and Engineering — building new products and improving existing ones by translating Tier 1 partner and Enterprise Advertiser requirements and market insights into shipped solutions and roadmap outcomes
• Surface actionable insights from product-usage metrics to improve adoption and deliver new solutions for partner needs
• Define the tools, processes, and documentation frameworks the team operates within, and lead cross-functional initiatives that shape Pinterest's broader developer ecosystem, mentoring junior team members on technical and partner-facing work
• Lead AI-driven solutions and automations across the team, identifying opportunities and shipping systems that scale support and operations

What we’re looking for:

• Minimum 4 years of Solution/Partner Engineering experience or integration experience; ideally at a large consumer tech platform
• Business-level proficiency in Chinese is required for this role.
• Experience leading technical partner/client calls 
• Experience integrating external APIs at scale using SDK's or writing custom client code
• Ability to read and write complex scripts for data manipulation; must be familiar with a programming language such as Python or a shell scripting language
• Ability to leverage AI to enhance work quality and decisions, and champion AI experimentation within the team

Relocation Statement:

• This position is not eligible for relocation assistance.

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• As such, this role will need to be in the office or in front of our customers for in-person collaboration, typically 2 days per week, and therefore needs to be in a commutable distance to our Singapore City based office.

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