Sr. Technical Training Manager

Summary

The Senior Technical Training Manager is a strategic leader responsible for building and scaling a world-class automotive technical training program focused on electric vehicles (EVs). This role will lead the development of training content, curriculum, and delivery strategies for service technicians and technical teams, while hiring and managing a team of trainers and instructional developers. The ideal candidate brings deep expertise in EV systems and technical training from an OEM or high-growth automotive startup and will play a critical role in enabling operational excellence across service centers and technical operations.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Design and implement a scalable technical training program for EV service technicians and technical staff. 
• Hire, mentor, and manage a team of trainers and curriculum developers. 
• Collaborate with manufacturing, engineering, service, and product teams to ensure technical accuracy and relevance of training content.
•  Oversee the creation and delivery of blended learning experiences including hands-on labs, on-the-job training, eLearning, ILT, VILT, video content, certifications, and coaching. 
• Apply modern adult learning theory to ensure content is engaging, accessible, and performance-driven. 
• Develop assessments and evaluations aligned to Kirkpatrick’s model to measure training effectiveness. 
• Use data and feedback to continuously improve training programs and drive operational outcomes, measuring impact and speed to certification without sacrificing quality. 
• Manage all training resources, including vehicles, tools and training facilities. 
• Work with the LMS administrator to publish, manage, and maintain learning assets, certification paths and delivery of digital training components. 
• Represent the training function in cross-functional planning and leadership forums.

Location & Travel Expectations:

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Domestic and international travel required, approximately X % of the time. Valid driver's license required. Passport required

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $150,000.00 - $181,250.00

Internal leveling code: M7