The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.
The Role
As a Sr Technical Writer in our Technology Group, you will help AspenTech’s customers to learn about and use our market-leading software. Accurate and detailed documentation of capabilities, procedures and workflows is a key component to familiarizing and training end users in the value and use of AspenTech products. You will be responsible for creating documentation in various media, primarily HTML, for technical products.
Your Impact
- Work cooperatively with Product Management, R&D, and Quality Engineering groups to author new and update existing comprehensive technical user documentation for our sophisticated applications.
- Contribute to a range of technical documentation initiatives such as authoring workflow documentation, writing procedures, and creating documentation in a variety of formats (HTML, video, and release notes) to explain AspenTech products to various types of users.
- Collect metrics, user feedback, and suggest/implement improvements.
- Adhere to standard development process and standards for version control, documentation standards, and quality procedures. Identify areas for improvement and propose solutions.
- Continuously deliver documentation with each new product release.
Participate in the development of standards, policies, and templates
What You'll Need
- Bachelor’s degree in a technical engineering field or a communications-related field (Technical Writing, English, Communications, Journalism), coupled with experience in a technical engineering field.
- 4-7 years of experience as a Technical Writer or other product development position that leverages cross-functional connections and technical knowledge to provide user solutions.
- Experience with documentation processes and authoring in markdown
- Exceptional written and verbal English language skills are a must.
- Experience with modern practices such as Doc as Code and leveraging AI for accelerated authoring and efficient editing is a strong plus.
- Experience working in an Agile development environment is preferred.
- Experience understanding internal technical documents and specifications and transforming them into logical, concise documentation for a variety of audiences.
- Willingness to learn engineering concepts and complex product workflows and translate those into documentation that can be easily understood.
- Ability to provide writing leadership on large-scale technical projects independently and with minimal supervision.
- Strong analytical skills and experience thriving in detail-driven work.
- Excellent interpersonal, communication, and presentation skills.
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